IS428 AY2019-20T2 Assign ONG LI TING: undergraduates

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OVERVIEW

DATA

VISUALIZATION

TASK ANSWERS

MISCELLANEOUS

Undergraduate

Graduate

Faculty

Staff


Analysis 1: Undergraduates made up the majority of the survey respondents

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Upon hovering on the selected bar chart:

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Key Findings
  • The undergraduates made up the majority of the survey respondents with year 2 being the highest, followed by year 1, year 4 & above and year 3.
  • Upon hovering on the highlight bar charts, we can see that for the undergraduate’s study area, most of them are from Business, followed by wither Information Systems or Accountancy.
  • We have about an equal proportion of respondents from the Social Sciences, Economics and Law.

Analysis 2: Li Ka Shing is the more preferred library overall

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Upon hovering on the selected bar chart:

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Key Findings
  • Li Ka Shing Library is the more preferred library over Kwa Geok Choo Library.
  • Undergraduates from Business has the highest number of records for preferring Li Ka Shing Library over Kwa Geok Choo Library. This could be due to convenience based on distance. Li Ka Shing Library is nearer to SMU School of Business.
  • Undergraduates from Law has the highest number of records for preferring Kwa Geok Choo Library over Li Ka Shing Library. This could be due to convenience based on distance. Kwa Geok Choo Library is nearer to SMU School of Law.
  • There is minimal difference in the overall satisfaction rate for Li Ka Shing Library and Kwa Geok Choo Library. This applies to undergraduates from all study areas.

Analysis 3: SMU Libraries resources and services are mostly utilised on a weekly basis

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Key Findings
  • Undergraduates use the SMU Libraries resources mostly on a weekly basis.
  • Undergraduates visit the campus mostly on a daily basis.
  • Undergraduates visit the SMU Libraries mostly on a daily to weekly basis.

Analysis 4: The top 3 important services are – Wifi, quiet place in the library and printing, scanning & photocopying services

Analysis 5: There is a linear relation between the overall satisfaction and likelihood to recommend the SMU Libraries’ services to another student

Analysis 6: The top 3 mentioned words are: Seat (341 records), Study (303 records), Student (230 records)

Recommendations