IS428 AY2019-20T2 Assign ONG LI TING: undergraduates

OVERVIEW

DATA

VISUALIZATION

TASK ANSWERS

MISCELLANEOUS

Undergraduate

Graduate

Faculty

Staff

Analysis 1: Undergraduates made up the majority of the survey respondents

Upon hovering on the selected bar chart:

Key Findings

The undergraduates made up the majority of the survey respondents with year 2 being the highest, followed by year 1, year 4 & above and year 3. Upon hovering on the highlight bar charts, we can see that for the undergraduate’s study area, most of them are from Business, followed by wither Information Systems or Accountancy. We have about an equal proportion of respondents from the Social Sciences, Economics and Law.

Analysis 2: Li Ka Shing is the more preferred library overall

Analysis 3: SMU Libraries resources and services are mostly utilised on a weekly basis

Analysis 4: The top 3 important services are – Wifi, quiet place in the library and printing, scanning & photocopying services

Analysis 5: There is a linear relation between the overall satisfaction and likelihood to recommend the SMU Libraries’ services to another student

Analysis 6: The top 3 mentioned words are: Seat (341 records), Study (303 records), Student (230 records)

Recommendations