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IS480 Team wiki: 2015T6 Friendchise User Testing 1

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System Integration Testing User Testing 1 User Testing 2 User Testing 3



Test Plan

Date: 25 - 27 Jan 2016
Venue: SMU Group Study Room
Duration: 45min
Number of Users: 20 (10 Admin Users & 10 Job Seekers)

Scope

Modules Covered:

  • User Account Management
  • Apply Jobs & View Applied Jobs
  • Share Jobs
  • Favourite Jobs & View Favourite Jobs
  • UI

Objectives

  • Identify bugs/potential flaws that will affect the app
  • Assess the user-friendliness and intuitiveness of the core functions of the app

Metrics

Rating 1 2 3 4 5
Feedback
App is not user-friendly at all and has many crashes
App is not user-friendly at all but has some functions are working
App is user-friendly and has all functions working. However, more improvements needed
App is very user-friendly and requires minimal guidance
App is very user-friendly and requires no guidance with all functions working perfectly well


Results



Note:

  • Average overall rating of app based on metrics = 3

Conclusion & Moving Forward

Planned UAT 2 dates: 26 - 27 February 2016

Upon deployment, we have planned for UAT 2’s objectives to be:

  • Ensure that the time taken from registration to application of job is less than 10 minutes as app promises users of applying jobs on the go
  • Add the new features to assess the app's user-friendliness and intuitiveness
    • Push notification when application status is updated
    • Push notification when a broadcast message has been sent out from the admin web platform
    • Email notification upon confirmation of applicant in the job offer
    • Send verification email to reset when user forgets password

Metrics to be used:

Rating 1 2 3 4 5
Feedback
App is not user-friendly at all and has many crashes
App is not user-friendly at all but has some functions are working
App is user-friendly and has all functions working. However, more improvements needed
App is very user-friendly and requires minimal guidance
App is very user-friendly and requires no guidance with all functions working perfectly well

Note:

  • Metric score goal for UAT 2: 4
  • Metric score goal for UAT 3: 5