HeaderSIS.jpg

IS480 Team wiki: 2015T2 EcoCo User Testing 2

From IS480
Jump to navigation Jump to search
EcoCo.png


Home.png   HOME

 

About Us.png   ABOUT US

 

Overview.png   PROJECT OVERVIEW

 

Project Management.png   PROJECT MANAGEMENT

 

EcoCo Documentation.png   DOCUMENTATION

 

 Personas and Scenario   Diagrams   Meeting Minutes   Testing 


User Testing 2 Details


  • Date: 29 January 2016
  • Venue: Peninsular Plaza, #27-01

User Testing 2 Objective


  • Determine if user/admin interface is intuitive after making the changes from UT1
  • Discover usability problem which users/admin might face after changes from UT1

Scope of UT 2

  • User
    • Submit "At Home" Eco Action
    • Submit "As A Consumer" Eco Action
    • Submit "In The Community" Eco Action
    • View user statistics (My Account Page and Statistics Page)
    • View news
    • View events
    • View Eco Action history
    • View Reward Catalogue
    • Claim reward
  • Admin
    • CRUD Event
    • CRUD News
    • CRUD Rewards
    • Verify Eco Actions (Approve)
    • Verify Eco Actions (Reject)

User Testing 2 Participant


  • 10 Eco Singapore Volunteers

Wilson1.jpg Wilson2.jpg

User Testing 2 Study Task


  • The participants were asked to complete the following as a User:
    • Login via Facebook
    • Submit an Eco Action
    • Look for a specific Event in the Event page
    • Look for a specific News in the News page
    • Edit his Profile Page
    • Try claiming a reward
    • Close the page without logging out and login again.


  • The participant was asked to complete the following as an Admin:
    • CRUD an event
    • CRUD news
    • CRUD rewards
    • Approve a submitted Eco Action
    • Reject a submitted Eco Action

User Testing 2 Feedback


As A User Likes Dislikes
User Interface 1. Overall look of the site is appealing
1. The font is very disliked
2. Events are hard to read.
3. Fonts make the words look very compact.
Functionality 1. It's really a one stop solution to saving the environment.
2. Good to have so many Eco actions that can be done at home.
1. A lot of scrolling when selecting Country for profile setup.
2. When looking at news, there is too much scrolling.
3. When looking at events, there is also too much scrolling.
4. The events are not listed in order, and they are randomly listed.


As An Admin Likes Dislikes
User Interface 1. Overall look of the site is appealing
1. The font is not appealing
2. Events and News hard to read.
Functionality 1. It's really a one stop solution to saving the environment.
2. Good to have so many Eco actions that can be done at home.
1. When rejecting an Eco Action, the user will not know why his action is rejected.
2. When a user has submitted an action with the wrong input, Admin is not able to edit it and has to reject it.


Changes Implemented


Changes Made Remarks
Admin can leave a remark when rejecting an action UT1.1a.png
Reject.png
Admin can now edit the user's submission UT1.1a.png
UT1.1a1.png