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IS480 Team wiki: 2014T1 Team Pentagon UT2

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Home About Us Project Overview Project Management Project Documentation


Diagrams Prototype Technical Documents User Test Meeting Minutes


User Testing #1 option User Testing #2 option User Testing #3 User Testing #4


Overview

We conducted our second user testing session with 9 participants (4 from Project Skillseed Team) on 22nd September 2014. The main focus of this user testing is the user experience and admin features. Upon our observation, we take into account of each participant's feedback and suggestions. Our team gain knowledge of implementing intuitive system design to provide better user experience. Our Sponsor, Project Skillseed Team, also provided many useful ideas and shared how they feel with our current system. Please check the detail observation note to find out what our Sponsor has shared during this user testing session.


Note: Unlike User Testing Session 1, we used scenario-based instructions which allow the user to browse and learn about system. We consider the test users as real user and provide realistic scenario under ideal circumstances. According to the feedback from users, they prefer this approach rather than step-by-step instructions.


Physical User Testing: 22nd September 2014
Remote User Testing (China & Singapore): 26th September to 30th September 2014

Documentation

USER TESTING TEST PLAN
1. Pre User Testing Survey
2. Test Case Scenarios
3. Facilitators, System Administrators and Observers
4. Post User Testing Survey



TeamPentagon UT2Demographics.jpg

Survey Results

The followings are collated test results we obtained from our first user testing.

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WHY REFUTE?
Participant

  • 1 of fields in users profile is not updated when edit
  • Confused with 2 edit button on profile page
  • Need to refresh to see application recorded


Administrator

  • User is unable to view CV
  • Difficulty in finding “form edit button”
  • Difficulty in changing the field in registration form


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WHAT SHOULD BE IMPROVED
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