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IS480 Team wiki: 2014T1 Team Epsilon Risk Management

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Risk Assessment

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Project Risks

Risk Consequences Likelihood Impact Level (Derived) Mitigation Strategy Status
Technical Risks
Unfamiliarity with technology employed Slower project progression due to time required for the team to pick up the new language and accompanying technologies High High A Allocate sufficient time in project schedule to account for time required to learn the new language and technologies Mitigated
Planned technology might be discovered to be incompatible during development Slower project progression because of the necessity to create workarounds in order for the technology to work Medium High A Pivot to other more compatible technology if workarounds prove to hinder the project too much Mitigated
Routine bugs discovered during development and UAT System might become unstable. If the bugs are fatal, they would potentially jeopardize the core functionalities of the system. High High A Create proper documentation and metrics to keep track of system stability.

Conduct routine testing to find and resolve the bugs as soon as possible.
Halt functional development for immediate bugs resolution when there are critical bugs or an accumulation of many minor bugs in order to ensure system stability.

Project Management Risks
Delay in task completion due to increased complexity of functional requirements during development Project schedule might be delayed if the delayed task is a dependency for other tasks Medium Medium B Understand the dependency between different functions/ tasks and identify the critical path of project. Plan the schedule such that there would be minimal disruption to the schedule even if there is a delay in some tasks. Mitigated
Change or increase in requirements Project schedule may be delayed to accommodate the changes to the project.

Increase in project requirements may lead to scope creep.

Medium High A Work with the sponsor to create a requirement document that both parties agree on. Come to an understanding that any change requests would be subject to the other party’s approval based on his/their judgement of the necessity of the change.

Create a change management metrics to help with the change management decision. Keep track of all change requests.

Mitigated
Sponsor pulls out of project Project will terminate prematurely Low High B The team will need to source for another sponsor and project
Team member pulls out of project Team might be overwhelmed with project scope due to the sudden reduction in manpower Low High B Reshuffle roles and responsibilities to fill up the gap created by the team member’s exit.

Source for another suitable team member if possible and bring him/her up to speed.
Consider scoping down to make the project more manageable for the smaller team.

Mitigated
Communication breakdown between team and sponsor Project might be delayed due to pending reply or confirmation from sponsor Medium Medium B Establish routine meetings with sponsor to provide updates/ demonstrations and to obtain feedbacks.

Regularly update sponsor on project progress through email.

Conflicting schedule amongst team members Unable to meet up for discussions which may lead to team members being on different pages for the project Medium Medium B Coordinate team members’ schedules and arrange a common timeslot for weekly meetings Mitigated
Conflicting opinion within the team Lower team morale due to frustrations and stress from the conflict Medium Medium B Encourage an open environment so that every member can voice out their concerns and opinions. Handle those as soon as possible. Mitigated
Constraint in manpower and member’s ability to commit during crunch time (e.g. before midterms or finals) Delay in project schedule due to lower availability of resources and manpower High Medium A Identify and account for crunch time when planning the project schedule. Team members should monitor their own schedules and raise any scheduling concerns to the project manager as soon as possible. Mitigated
External Risks
Updates to iOS Project schedule may be delayed to support the new iOS version release High High A Research into iOS update roadmap to better gauge when new versions will be released (Apple often seeds beta versions to developers early) as well as what changes will come with it.

Evaluate if there is a need to allocate time to support the new update. If there is, adjust the schedule accordingly, taking into account the overall development progress using the critical path.

Mitigated
Delay in procurement of required project resources Development may be stalled due to resource constraints.

In the case of the lack of a deployment server, we will not be able to deploy and conduct UAT.

High High A Simulate testing environment using our own resources (e.g. server) for preliminary testing
End user’s unfamiliarity with the system Users may potentially resist adopting the system, which would lead to reduced usage Medium Medium B Research user’s browsing and usage habits on the different platforms.

Conform to web and iOS standards when designing user interfaces.
Include (one-time-only) tutorial overlay when user first uses the system. Allow them to view this tutorial anytime later.
If the system proves to be too complex, conduct tutorial sessions to educate users about the system.

Unable to get usage & support from end-users Users may potentially resist adopting the system, which means our application will not have an actual end-user Medium High A Research on how our system can benefit end-users.

Meet up with end-users and pitch to them why they should use our application.
Pivot and change the business direction of the project, so that the system has actual end-users and can benefit from it.

Mitigated