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IS480 Team wiki: 2012T1 STEEP USER TESTING

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User Testing 1

User Testing Details

Our User Testing 1 was conducted on two separate occasions

  • 28 September 2012 - in SIS building
  • 1 October 2012 - at Fort Canning Park

Objectives

  1. To verify the ease of use
  2. To verify how appealing the User Interface looks
  3. To gather information on features users would like

Script

  1. Greet the user.
  2. Instructions document to be given to the user.
  3. Brief use on the objective of the UAT.
  4. Pre-test Questionnaire to be given to the user.
  5. Mobile user to download and install application on phone.*
  6. Mobile Test to test application using Mobile Test Plan / Web user to test website using Web Test Plan.
  7. Observe and record user expressions, and if user is able to move around the application/ website without guidance
  8. Post-test Questionnaire to be given to the user.
  9. Thank the user.

Instructions

Instructions for Mobile User
Instructions for Website User

Questionnaires

2 Sets of questionnaires were given to the users : Pre-test Questionnaire & Post-test Questionnaire

Questionnaire for Mobile User
Questionnaire for Website User

Results

In all, we had 37 testers for our User Testing 1.

STEEPUserTesting1Results.PNG

Bugs Found

Recommendations

User Testing 2

User Testing Details

Our User Testing 2 was conducted on 17 November 2012.

Brief Details

  • 6 teams of 3 or 4 people
  • Complete a food quest around Bras Basah
    • Each team given $5 to buy the food
    • Take pictures and complete tasks

Objectives

  • To verify the fun factor of application
  • User friendliness for family use

Questionnaire
Questionnaire for Mobile User

Results

In all, we had 19 testers.

Steepusertesting2.jpg

Bugs Found

Recommendations

User Testing 3

User Testing Details

Our User Testing 3 was conducted on 23 November 2012.

Brief Details

  • Tester to complete a SIS quest

Objectives

  • To verify the ease of use
  • To verify how appealing the User Interface looks

Questionnaire
Questionnaire for Mobile User
Questionnaire for Website User

Results

In all, we had 39 testers.

Steepusertesting3.jpg

Bugs Found

Recommendations