Visualization of Consumer Satisfaction

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Project Overview

Documentation

Stakeholders

Supervisor : Seema Chokshi
Instructor : Daniel Koh
Sponsor : Marcus Lee

Development of Chart and Dashboards

Our dashboard has gone through many iterations of user testing and interactive design prototyping. The outcome of those are documented in this section

Quick Glance

Objective : The objective of the quick glance portion of the application was to give users a 30 second outlook on the situation. The charts are suppose to give very basic information but creates enough value to make some sense.

• Bar Chart

This portion shows the development of our bar charts. The bar charts shows the average scores of all the main score-drivers through out the years. With just a glance, users are able to compare the drivers of different years. Our bar chart has gone through several iterations as show.

C

Chart Type	Demo Version	Version 1	Version 2	Version 3	Version 4	Version 5	Version 6
Layout acts as a blueprint for dashboard design	Not Available Yet					Example	Example
Bar Chart to show quick overview of the current scores						Example
Line Chart allows recognition of pattern better than bar chart.				Example	Example	Example	Example
Box Plot to show more details that is not shown in bar/line chart.	Not Available Yet		Example	Example	Example	Example	Example
Dash Board - working towards a end product						Example	Example
Multi-linear chart to show the scores for everyone. Granular level to show specifics ( removed eventually due to confusion )						Example	Example
Parallel Chart to show the scores given to each person.						Example	Example
Sensitivity Analysis		Example	Example	Example	Example	Example	Example
Dashboard Mid-term		Example	Example	Example	Example	Example	Example