Visualization of Consumer Satisfaction Documentation

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Project Documentations

Project documents are only meant for client and supervisor. ( Not shown to public ).

Weekly Progress Updates

Week # Supervisor Meeting Sponsor Meeting Progress Status Changes & Updates Follow up Actions
8 Wednesday, 8th October 2014 at SIS SR 2.4 Wednesday, 8th October 2014 at SIS SR 2.4 Mid-Term Presentation -
  • Received feedbacks from Marcus and Prof Seema
  • To work on the development of the dashboard based on the feedbacks accordingly
7 Wednesday, 1st October 2014 at Prof Seema's office - Meeting with Supervisor to give weekly update
  • Shared with Prof Seema the outcome of our meeting with project sponsor
  • Presented our dashboard prototype and clarified questions regarding mid-term presentation and report
  • Scheduled Mid-Term presentation with Prof Seema on 8th October 2014 1500-1600 at SMU SIS
  • To work on Mid-Term report and presentation
7 - Wednesday, 1st October 2014 at Admin Building Level 9, Institute of Service Excellence Meeting with Sponsor to give progress till now
  • Clarified expectations of the project with Sponsor
  • Presented our dashboard prototype and received feedbacks accordingly
  • Implement some of the feedbacks from Sponsor for Mid-Term presentation
  • Scheduled Mid-Term presentation with Sponsor on 8th October 2014 1500-1600 at SMU SIS
  • To implement rest of the feedbacks from Sponsor after Mid-Term presentation
6 Wednesday, 24th September 2014 at Prof Seema's office - Meeting with supervisor to give weekly update
  • Showed Prof Seema our progress and samples of charts developed for the prototype of the dashboard
  • Clarified confusion with the expectations of the project with Prof Seema
  • Continue development of prototype of charts based on comments from Prof Seema and Daniel
  • There was no meeting with Marcus this week as he has a meeting with Prof Seema
5 Wednesday, 17th September 2014 at Prof Seema's office - Meeting with supervisor to give weekly update Showed Prof Seema our progress and samples of charts developed for the prototype of the dashboard
  • Continue development of prototype of charts based on comments from Prof Seema and Daniel
  • There was no meeting with Marcus this week as our prototype was not ready
4 Wednesday, 10th September 2014 at Prof Seema's office - Meeting with supervisor to give weekly update
  • Prof Seema gave suggestions on how to do analysis on the data with the demographic variables
  • Suggested types of charts for us to development for the prototype of the dashboard
  • Proceed with data analysis on the data set with demographic variables
  • Continue with prototyping of the dashboard for review by sponsor and supervisor
4 - Wednesday, 10th September 2014 at Admin Building Level 9, Institute of Service Excellence Meeting with sponsor to clarify questions and doubts on project
  • Received data set with demographic variables
  • Clarified questions on the development of the prototype for the dashboard
  • Proceed with data analysis on the data set with demographic variables
  • Start development of prototype of the dashboard for review by sponsor and supervisor
3 Friday, 5th September 2014 at Prof Seema's office - Meeting with supervisor to give weekly update
  • Show Prof Seema and Daniel snippets of the data
  • Explained to them aspects of the data
  • Prof Seema and Daniel gave suggestions as to how to draft and develop the dashboard
To wait for dataset with demographic variables to be sent by Marcus and work on our Project Proposal to be due on 10th September.
3 - Wednesday, 3rd September 2014 at Admin Building Level 9, Institute of Service Excellence Meeting with sponsor to get the data
  • Signed the NDA and Yong Chang (Senior Manager at ISES) went through snippets of the data with us
  • Viewed sample questionnaires that were used to collect the survey results
  • Understood briefly the relationship between the indicators of customer satisfaction
  • Marcus was still preparing the data for us and will send to us by this week
  • We received the data on Thursday night
2 Wednesday, 27th August 2014 at Prof Seema's office - Gave Prof Seema updates on meeting with sponsor Deadline for proposal submission will be postponed 1 week as we have not gotten the data To push week 3's meeting to Friday if we have not gotten the data from sponsor by this week
2 - Tuesday, 26th August 2014 at Admin Building Level 9, Institute of Service Excellence Kick-off meeting with sponsor Scheduled weekly meeting to be every Wednesday, 2pm - 3pm Sponsor and his team will prepare NDA and data to be signed and given to us