ANLY482 AY2017-18 T2 Group 16 Project Overview
Project Motivations
As one of the biggest and most recognizable VWOs in Singapore, YMCA prides itself on being the forefront of social innovation in the VWO landscape, with their programmes being fully subscribed to by organizations and individuals, and their volunteer programme being one of the most comprehensive ones in Singapore. Despite having a large reach across different target groups, YMCA has not been able to accurately identify if they have truly made an impact on their beneficiaries, or their key success factors in their programmes.
This comes at a critical milestone for YMCA, which has just passed its 115th year of service to Singapore. It is now looking in the past and to the future - how has it done so far, and where does it go from here? YMCA believes that part of the answer lies in its data of volunteers and events.
Objectives
1. Organisational Objectives
- To measure the efficiency of all current YMCA programmes based on the number of beneficiaries served per volunteer, over time
- To map out the process flow of targeted YMCA programmes to identify bottlenecks
2. Technical Objectives
- To identify the best beneficiary-to-volunteer ratio for each programme or sector
- To add on the existing framework that YMCA utilises to assess its programme’s impact
- To develop potential and currently non-measured variables that could help measure the impact of each programmes
