Difference between revisions of "ANLY482 AY2016-17 T2 Group10 Project Overview"

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Pharmaceutical Company L focuses on manufacturing products for illnesses such as asthma, cancer, infections, diabetes and mental health  that come in the form of medicines, vaccines and other various consumer health products. The company has a strong interest in the Singaporean market, as can be seen from its investment position, with a staggering 1.5 billion invested in the Singaporean biomedical industry. Singapore is the Asia Pacific headquarters for GSK and the company has two global manufacturing supply sites and a vaccines manufacturing facility locally.
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Our sponsor, a global pharmaceutical company, relies heavily on its sales representatives to generate sales for new drugs and maintaining sales relationships with existing customers. Customers include that of government hospitals, private hospitals, polyclinics, to name a few. On a quarterly basis, our sponsor allocates their therapy teams a target number of sales interactions to be made with personnel of these institutions. As our sponsor believes there is a need for full understanding of products before one can make any meaningful headway in sales, it structures its sales teams into different therapy groups, whereby each therapy group focuses on a group of drugs that treat a genre of illnesses (e.g. respiratory diseases, allergies) and people in sales teams are only able to engage in sales related to their allocated therapy group.
 
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Pharmaceutical Company L supplies its products to various clinics in Singapore. Periodically, salespersons are sent to clinics of interest with the aim of promoting new/existing drugs. Other avenues of promotion include advertising activities via the media. GlaxoSmithKline wishes to discover more about the effectiveness of their marketing and sales strategies in order to improve the company’s top-line performance.
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The sponsor has long wished to understand the impact of sales interactions on the ability to drive sales. Yet for us to give an accurate picture, there is a need to analyze the different factor groups separately. This paper will focus on identifying these potential factor groups and using Analysis of Variance(ANOVA) individually on these potential factor groups to understand if sales interactions do have an impact on sales revenue for those groups, essentially identifying sections in which the company should place emphasis on manpower interactions and areas where slack could exist for an efficient allocation of resources.
 
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There are two main project objectives:
 
# Visualise the consumer purchasing patterns and behaviour within Singapore
 
# Evaluate the effectiveness of different sales and marketing strategies within different areas of Singapore
 
Through these, some of the business applications that could potentially be improved are:
 
# Strategic prioritization of sales and marketing strategies (proportions for optimal investment of resources
 
# Frequency of visits of salespersons to a singular customer of interest for effective usage of manpower
 
# Placement of products in sales catalogues
 
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The primary stakeholders of this project are:
 
The primary stakeholders of this project are:

Latest revision as of 10:22, 21 April 2017

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Our sponsor, a global pharmaceutical company, relies heavily on its sales representatives to generate sales for new drugs and maintaining sales relationships with existing customers. Customers include that of government hospitals, private hospitals, polyclinics, to name a few. On a quarterly basis, our sponsor allocates their therapy teams a target number of sales interactions to be made with personnel of these institutions. As our sponsor believes there is a need for full understanding of products before one can make any meaningful headway in sales, it structures its sales teams into different therapy groups, whereby each therapy group focuses on a group of drugs that treat a genre of illnesses (e.g. respiratory diseases, allergies) and people in sales teams are only able to engage in sales related to their allocated therapy group.


Project Objectives

The sponsor has long wished to understand the impact of sales interactions on the ability to drive sales. Yet for us to give an accurate picture, there is a need to analyze the different factor groups separately. This paper will focus on identifying these potential factor groups and using Analysis of Variance(ANOVA) individually on these potential factor groups to understand if sales interactions do have an impact on sales revenue for those groups, essentially identifying sections in which the company should place emphasis on manpower interactions and areas where slack could exist for an efficient allocation of resources.


Stakeholders

The primary stakeholders of this project are:

  • Sponsor: Ms Elaine Tan, Pharmaceutical Company L
  • Project Supervisor: Prof Kam Tin Seong, Associate Professor of Information Systems (Practice)