Difference between revisions of "IS480 Team wiki: 2017T2 Mavericks User Testing 4"
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'''Venue:''' SOE CR B1-4<br> | '''Venue:''' SOE CR B1-4<br> | ||
'''Participants:''' 35 students from SMU <br> | '''Participants:''' 35 students from SMU <br> | ||
− | '''Scope:''' Application consisting of | + | '''Scope:''' Application consisting of 8 core features<br> |
# Login and OTP Verification | # Login and OTP Verification | ||
# Complete Pre-Quiz | # Complete Pre-Quiz | ||
# Check Account Balance | # Check Account Balance | ||
# Add Beneficiary | # Add Beneficiary | ||
− | |||
# Transfer Funds | # Transfer Funds | ||
# View Aggregated Expenses | # View Aggregated Expenses | ||
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==Overview of Tasks' Results:== | ==Overview of Tasks' Results:== | ||
− | [[File: | + | [[File:UT4 Overview of Tasks' Results.PNG|center|700px]]<br><br> |
==User Ratings:== | ==User Ratings:== | ||
− | [[ | + | [[File:UT4 User Feedbacks.PNG|center|700px]]<br /> |
− | '''Average Ease of Use Rating:''' | + | '''Average Ease of Use Rating:''' 4.06/5<br> |
− | '''Average Overall UI Design Rating:''' | + | '''Average Overall UI Design Rating:''' 4.03/5<br> |
− | '''Average Effectiveness as a Learning Tool Rating:''' | + | '''Average Effectiveness as a Learning Tool Rating:''' 4.0/5<br> |
==Feedback From Users== | ==Feedback From Users== | ||
− | # | + | # 57% of users listed "Chatbot" as their top favourite feature, with reasons such as "convenient" and "interactive" |
− | # | + | # 27% of users listed "Interactive Quiz" as their top favourite feature, with the main reason being it provides informative and useful information |
− | |||
===Comments on areas for improvement=== | ===Comments on areas for improvement=== | ||
− | # | + | # Scoreboard UI should be nicer |
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Latest revision as of 21:51, 3 April 2018
Contents
User Testing 4's Test Overview
Date: 21 March 2018
Duration: 1830 – 2000
Venue: SOE CR B1-4
Participants: 35 students from SMU
Scope: Application consisting of 8 core features
- Login and OTP Verification
- Complete Pre-Quiz
- Check Account Balance
- Add Beneficiary
- Transfer Funds
- View Aggregated Expenses
- Viewing of Scoreboard
- Complete Post-Quiz
Objective: To gain feedback/user perspectives on usability of completed functionalities - especially on the educational module and speech-to-text feature, which are some of our core functions.
Overview of Tasks' Results:
User Ratings:
Average Ease of Use Rating: 4.06/5
Average Overall UI Design Rating: 4.03/5
Average Effectiveness as a Learning Tool Rating: 4.0/5
Feedback From Users
- 57% of users listed "Chatbot" as their top favourite feature, with reasons such as "convenient" and "interactive"
- 27% of users listed "Interactive Quiz" as their top favourite feature, with the main reason being it provides informative and useful information
Comments on areas for improvement
- Scoreboard UI should be nicer