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Difference between revisions of "IS480 Team wiki: 2017T2 Mavericks User Testing"

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'''Objective:''' To gain  feedback/user perspectives on usability of completed functionalities - especially on the educational module and speech-to-text feature, which are some of our core functions. <br>
 
'''Objective:''' To gain  feedback/user perspectives on usability of completed functionalities - especially on the educational module and speech-to-text feature, which are some of our core functions. <br>
 
<b>Test:</b> [[Media: MV-UT_3_.docx|<font color="#000">Testing Script</font>]]<br>
 
<b>Test:</b> [[Media: MV-UT_3_.docx|<font color="#000">Testing Script</font>]]<br>
<b>Feedback:</b> [[IS480 Team wiki: 2017T2 Mavericks  User Testing 3| <font color="#000">View UT4 Results</font>]]<br></span>
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<b>Feedback:</b> [[IS480 Team wiki: 2017T2 Mavericks  User Testing 4| <font color="#000">View UT4 Results</font>]]<br></span>

Revision as of 11:20, 4 April 2018

MV-background.png


MV-home.png   HOME

 

MV-logo.png   ABOUT US

 

MV-overview.png   PROJECT OVERVIEW

 

MV-schedule.png   PROJECT MANAGEMENT

 

MV-documentation.png   DOCUMENTATION

Personas & Scenarios

Diagrams

Meeting Minutes

Proof of Deployment

User Testing

Project Deliverables


User Testing 1


Date: 6 November 2017
Duration: 1200 – 1300
Venue: SIS MR 4-5
Participants: 3 Users (Interns of tBank)
Scope: Application consisting of 7 core functions

  1. Login and OTP Verification
  2. Check Account Balance
  3. Transfer Funds
  4. Add Beneficiary
  5. View Beneficiary
  6. Edit Beneficiary
  7. Live Chat Takeover

Objective: To gain early feedback/user perspectives on usability of completed functionalities. Furthermore, to gain feedbacks tBuddy can access tBank services more seamlessly and provide for the services for the users.
Test: Testing Script
Feedback: View UT1 Results


User Testing 2


Date: 26 January 2018
Duration: 1600 – 1700
Venue: SIS SR 3-3
Participants: 10 Users (SMU Students)
Scope: Application consisting of 7 core functions

  1. Login and OTP Verification
  2. Check Account Balance
  3. Transfer Funds
  4. Add Beneficiary
  5. View Beneficiary
  6. Education Component (Quiz, Learning Cubes and Scoreboard)
  7. Admin Live Chat Takeover

Objective: To gain early feedback/user perspectives on usability of completed functionalities. Furthermore, to gain feedbacks tBuddy can access tBank services more seamlessly and provide for the services for the users. This User Testing is primary to ensure Tbuddy is of quality for the first proof of deployment. As such, the main objective of this UT is to get feedback on the education component, which includes quizzes, learning cubes and scoreboard.

Test: Testing Script
Feedback: View UT2 Results


User Testing 3


Date: 13 February 2018
Duration: 1900 – 1930
Venue: SIS CR 3-1
Participants: 26 students from SMU
Scope: Application consisting of 7 core features

  1. Login and OTP Verification
  2. Check Account Balance
  3. View Transaction History
  4. Loan Calculation
  5. View Aggregated Expenses
  6. Live Chat Takeover: Admin Support
  7. Educational Module: Quiz

Objective: To gain early feedback/user perspectives on usability of completed functionalities - especially on the educational module and speech-to-text feature, which are some of our core functions.
Test: Testing Script
Feedback: View UT3 Results


User Testing 4


Date: 21 March 2018
Duration: 1830 – 2000
Venue: SOE CR B1-4
Participants: 35 students from SMU
Scope: Application consisting of 8 core features

  1. Login and OTP Verification
  2. Complete Pre-Quiz
  3. Check Account Balance
  4. Add Beneficiary
  5. Transfer Funds
  6. View Aggregated Expenses
  7. Viewing of Scoreboard
  8. Complete Post-Quiz

Objective: To gain feedback/user perspectives on usability of completed functionalities - especially on the educational module and speech-to-text feature, which are some of our core functions.
Test: Testing Script
Feedback: View UT4 Results