HeaderSIS.jpg

Difference between revisions of "IS480 Team wiki: 2016T1 GeneSIS User Testing"

From IS480
Jump to navigation Jump to search
(Created page with "<!-- header--> <center> 400px </center> <br> <center> Click here to view our <b>[https://wiki.smu.edu.sg/is480/IS480_Team_wiki%3A_2016T1_GeneSIS_...")
 
 
(17 intermediate revisions by 2 users not shown)
Line 1: Line 1:
<!-- header-->
+
 
<center>
+
[[Image:TronEffect.png|frameless|center|800px]]
[[Image:Typography (1).png|400px ]]
+
 
</center>
 
 
<br>
 
<br>
<center>
 
Click here to view our
 
<b>[https://wiki.smu.edu.sg/is480/IS480_Team_wiki%3A_2016T1_GeneSIS_Project_Midterm_Wiki Midterm Wiki]</b><br>
 
Click here to view our
 
<b>[https://wiki.smu.edu.sg/is480/IS480_Team_wiki%3A_2016T1_GeneSIS_Project_Final_Wiki Final Wiki]</b>
 
</center>
 
  
 
<!--Navigation-->
 
<!--Navigation-->
<!--Navigation inspiration (table form) credits to  https://wiki.smu.edu.sg/is480/IS480_Team_wiki%3A_2014T1_One_Piece -->
+
<!--Navigation inspiration (table form) credits to  https://wiki.smu.edu.sg/is480/IS480_Team_wiki%3A_2016T2_Mercury -->
 +
 
 +
{| style="background-color:white; color:white padding: 5px 0 0 0;" width="100%" height=50px cellspacing="0" cellpadding="0" valign="top" border="0" |
 +
| style="vertical-align:top;width:20%;" | <div style="padding: 3px; font-weight: bold; text-align:center; line-height: wrap_content; font-size:16px; border-bottom:2px solid #1d4c5d; font-family:helvetica">
 +
| style="vertical-align:top;width:15%;" | <div style="padding: 3px; font-weight: bold; text-align:center; line-height: wrap_content; font-size:16px; border-bottom:2px solid #1d4c5d; font-family:helvetica">
 +
| style="vertical-align:top;width:15%;" | <div style="padding: 3px; font-weight: bold; text-align:center; line-height: wrap_content; font-size:16px; border-bottom:2px solid #1d4c5d; font-family:helvetica">
 +
| style="vertical-align:top;width:20%;" | <div style="padding: 3px; font-weight: bold; text-align:center; line-height: wrap_content; font-size:16px; border-bottom:2px solid #1d4c5d; font-family:helvetica">
 +
|}
 +
<br>
 
<!--Content-->
 
<!--Content-->
{| border="6" background="black" cellpadding="15"
+
<!-- START OF NAVBAR -->
| width="300pt" align="center"   |[[IS480_Team_wiki:_2016T1_GeneSIS|<font face="impact" color="#D7366A" size="5"><b>Home</b></font>]]
+
<div style="width:20%; float: left;">[[File:Genesis home button.png|100px|center|link=]]</div>
| width="300pt" align="center"   |[[IS480_Team_wiki:_2016T1_GeneSIS_Project_Team|<font face="impact" color="#D7366A" size="5"><b>Team GeneSIS</b></font>]]
+
<div style="width:20%; float: left;">[[File:Genesis aboutus button.png|100px|center|link=]]</div>
| width="300pt" align="center" |[[IS480_Team_wiki:_2016T1_GeneSIS_Project_Overview|<font face="impact" color="#D7366A" size="5"><b>Project Overview</b></font>]]
+
<div style="width:20%; float: left;">[[File:Genesis projectoverview button.png|100px|center|link=]]</div>
| width="300pt" align="center" |[[IS480_Team_wiki:_2016T1_GeneSIS_Project_Management|<font face="impact" color="#D7366A" size="5"><b>Project Management</b></font>]]
+
<div style="width:20%; float: left;">[[File:Genesis projectmanagement button.png|100px|center|link=]]</div>
| width="300pt" align="center"   |[[IS480_Team_wiki:_2016T1_GeneSIS_Project_Documentation|<font face="impact" color="#D7366A" size="5"><b><u>Documentation</u></b></font>]]
+
<div style="width:20%; float: left;">[[File:Genesis document button.png|100px|center|link=]]</div>
 +
 
 +
<div style="background-color: #FFFFFF; width: 20%; height: 37px; padding-top: 10px; text-align: center; font-weight: bold; float: left;">[[IS480_Team_wiki:_2016T1_GeneSIS|<span style="color:#333;">Home</span>]]</div>
 +
<div style="background-color: #FFFFFF; width: 20%; height: 37px; padding-top: 10px; text-align: center; font-weight: bold; float: left;">[[IS480_Team_wiki:_2016T1_GeneSIS_Project_Team|<span style="color:#333;">About Us</span>]]</div>
 +
<div style="background-color: #FFFFFF; width: 20%; height: 37px; padding-top: 10px; text-align: center; font-weight: bold; float: left;">[[IS480_Team_wiki:_2016T1_GeneSIS_Project_Overview|<span style="color:#333;">Project Overview</span>]]</div>
 +
<div style="background-color: #FFFFFF; width: 20%; height: 37px; padding-top: 10px; text-align: center; font-weight: bold; float: left;">[[IS480_Team_wiki:_2016T1_GeneSIS_Project_Management|<span style="color:#333;">Project Management</span>]]</div>
 +
<div style="background-color: #FFFFFF; width: 20%; height: 37px; padding-top: 10px; text-align: center; font-weight: bold; float: left;">[[IS480_Team_wiki:_2016T1_GeneSIS_Project_Documentation|<span style="color:#FFC300;">Documentation</span>]]</div>
 +
<br/>
 +
<!-- END OF NAVBAR -->
 +
 
 +
{| style="background-color:white; color:white padding: 5px 0 0 0;" width="100%" height=50px cellspacing="0" cellpadding="0" valign="top" border="0" |
 +
| style="vertical-align:top;width:20%;" | <div style="padding: 3px; font-weight: bold; text-align:center; line-height: wrap_content; font-size:16px; border-bottom:2px solid #1d4c5d; font-family:helvetica">
 +
| style="vertical-align:top;width:15%;" | <div style="padding: 3px; font-weight: bold; text-align:center; line-height: wrap_content; font-size:16px; border-bottom:2px solid #1d4c5d; font-family:helvetica">
 +
| style="vertical-align:top;width:15%;" | <div style="padding: 3px; font-weight: bold; text-align:center; line-height: wrap_content; font-size:16px; border-bottom:2px solid #1d4c5d; font-family:helvetica">
 +
| style="vertical-align:top;width:20%;" | <div style="padding: 3px; font-weight: bold; text-align:center; line-height: wrap_content; font-size:16px; border-bottom:2px solid #1d4c5d; font-family:helvetica">
 
|}
 
|}
  
Line 26: Line 41:
 
{| style="background-color:white; color:white padding: 5px 0 0 0;" width="100%" height=50px cellspacing="0" cellpadding="0" valign="top" border="0" |
 
{| style="background-color:white; color:white padding: 5px 0 0 0;" width="100%" height=50px cellspacing="0" cellpadding="0" valign="top" border="0" |
  
| style="vertical-align:top;width:20%;" | <div style="padding: 3px; text-align:center; line-height: wrap_content; font-size:15px; border-bottom:1px solid #FF5733; font-family:tahoma; color:#900C3F"> [[IS480_Team_wiki:_2016T1 GeneSIS Meeting Minutes | <b>Meeting Minutes</b>]]
+
| style="vertical-align:top;width:10%;" | <div style="padding: 1px; text-align:center; line-height: wrap_content; font-size:15px; border-bottom:1px solid #1d4c5d; font-family:tahoma; color:#900C3F"> [[IS480_Team_wiki:_2016T1 GeneSIS Project Documentation | <b>Meeting Minutes</b>]]
 +
 
 +
| style="vertical-align:top;width:10%;" | <div style="padding: 1px; text-align:center; line-height: wrap_content; font-size:15px; border-bottom:1px solid #1d4c5d; font-family:tahoma; color:#900C3F"> [[IS480_Team_wiki:_2016T1 GeneSIS Sprint Backlogs | <b>Sprint Backlogs</b>]]
  
| style="vertical-align:top;width:20%;" | <div style="padding: 3px; text-align:center; line-height: wrap_content; font-size:15px; border-bottom:1px solid #FF5733; font-family:tahoma; color:#900C3F"> [[IS480_Team_wiki:_2016T1 GeneSIS Diagrams | <b>Diagrams</b>]]
+
| style="vertical-align:top;width:10%;" | <div style="padding: 1px; text-align:center; line-height: wrap_content; font-size:15px; border-bottom:1px solid #1d4c5d; font-family:tahoma; color:#900C3F"> [[IS480_Team_wiki:_2016T1 GeneSIS Prototype | <b>Prototype</b>]]
  
| style="vertical-align:top;width:20%;" | <div style="padding: 3px; text-align:center; line-height: wrap_content; font-size:15px; border-bottom:1px solid #FF5733; font-family:tahoma; color:#900C3F"> [[IS480_Team_wiki:_2016T1 GeneSIS Technologies | <b>Technologies</b>]]
+
| style="vertical-align:top;width:10%;" | <div style="padding: 1px; text-align:center; line-height: wrap_content; font-size:15px; border-bottom:1px solid #1d4c5d; font-family:tahoma; color:#900C3F"> [[IS480_Team_wiki:_2016T1 GeneSIS Technologies | <b>Technologies & Diagrams</b>]]
  
| style="vertical-align:top;width:20%;" | <div style="padding: 3px; text-align:center; line-height: wrap_content; font-size:15px; border-bottom:1px solid #FF5733; font-family:tahoma; color:#2CB6DE"> [[IS480_Team_wiki:_2016T1 GeneSIS User Testing | <b>User Testing</b>]]
+
| style="vertical-align:top;width:10%;" | <div style="padding: 1px; text-align:center; line-height: wrap_content; font-size:15px; border-bottom:1px solid #1d4c5d; font-family:tahoma; color:#F0DE7E"> [[IS480_Team_wiki:_2016T1 GeneSIS User Testing | <b>User Testing</b>]]
  
| style="vertical-align:top;width:20%;" | <div style="padding: 3px; text-align:center; line-height: wrap_content; font-size:15px; border-bottom:1px solid #FF5733; font-family:tahoma; color:#900C3F"> [[IS480_Team_wiki:_2016T1 GeneSIS Proposal | <b>Proposal</b>]]
+
| style="vertical-align:top;width:10%;" | <div style="padding: 1px; text-align:center; line-height: wrap_content; font-size:15px; border-bottom:1px solid #1d4c5d; font-family:tahoma; color:#900C3F"> [[IS480_Team_wiki:_2016T1 GeneSIS Deliverables | <b>Deliverables</b>]]
  
 
|}
 
|}
 +
 +
 
<!--/Sub Header-->
 
<!--/Sub Header-->
 +
<br>
 +
<div style="text-align: left; width:1080px;  margin-left:auto; margin-right:auto; ">
 +
==<div style="background: #FFC300; padding: 15px; font-weight: bold; line-height: 0.3em; text-indent: 15px; font-size:24px"><font color= #000000>Internal Testing</font></div>==
 +
 +
<h3>Test Cases</h3>
 +
View test cases [https://docs.google.com/spreadsheets/d/1u6RZNzhF1wD4oMmKmjR9742uAfRpescJ2ChiTwOWdo8/edit?usp=sharing here]
 +
 +
<div style="text-align: left; width:1080px;  margin-left:auto; margin-right:auto; ">
 +
 +
==<div style="background: #FFC300; padding: 15px; font-weight: bold; line-height: 0.3em; text-indent: 15px; font-size:24px"><font color= #000000>User Testing 1</font></div>==
 +
 +
<h3>Test Plan</h3>
 +
<h4>Objectives</h4>
 +
* To gather feedback on the User Interface of Vimbox web application system
 +
* To identify possible usability issues with modules completed thus far
 +
 +
<b>Users: </b> 4 users, 1 Payroll & HR Staff, 1 Admin Staff, Hakim (Director), Wayne (Mentor) <br>
 +
<b>Date: </b>11th August 2016, Thursday 10am<br>
 +
 +
<h4>Scope of UT1</h4>
 +
1. Human Resource Module<br>
 +
2. Sales Module<br>
 +
3. Ticket Module<br>
 +
 +
Sample of Guided User Testing Steps: [[Media:User Test Script 1 Final.pdf | Guided Form ]]<br>
 +
Sample of User Testing Feedback Form: [[Media:Genesis ut1 Overall Feedback.pdf | Feedback Form ]]
 +
 +
<h3>Results/Comments</h3>
 +
<b>1. Human Resource Module</b>
 +
* Add button for create new employees not working
 +
* Add 'Work Permit' for create new employees
 +
* Add 'Nationality' for create new employees
 +
* Leave 'NRIC' field as empty box instead of making the alphabets static for create new employees
 +
* Include option for 'FIN' for create new employees
 +
* Change the hours of 1 working day from 9 to 8 hours
 +
* Have the ability to create a new type of leave for 'Leave/MC'
 +
* Have the option to include proof of driving license for create new employees
 +
* Need to add option to upload contract details
 +
* Auto set start & end date for pay slip when creating new pay slip
 +
* Redirect page to Payslip summary after creating new payslip
 +
 +
<b>2. Sales Module</b>
 +
* 'Storeys' is not intuitive. Change to 'Stairs'.
 +
* Material Charges & Additional Markup should be included in overall quotation instead of individual
 +
* Sales by default unless stated otherwise
 +
* Check schedule anytime
 +
 +
<b>3. Ticket Module</b>
 +
* VC/VS not working
 +
 +
<div style="text-align: left; width:1080px;  margin-left:auto; margin-right:auto; ">
 +
==<div style="background: #FFC300; padding: 15px; font-weight: bold; line-height: 0.3em; text-indent: 15px; font-size:24px"><font color= #000000>User Testing 2</font></div>==
 +
 +
<h3>Test Plan</h3>
 +
<h4>Objectives</h4>
 +
* To run through the whole sales process from inputting customer details to assigning a moving supervisor for the particular job.
 +
* To gather feedback on the User Interface of Vimbox web application system
 +
 +
<b>Users: </b> 5 users, 1x Sales, 1x Site Surveyor, 1x Moving Supervisor, Hakim (Director), Wayne (Mentor) <br>
 +
<b>Date: </b>21st September 2016, Wednesday 630pm<br>
 +
 +
<h4>Scope of UT2</h4>
 +
1. Sales Module<br>
 +
2. Site Surveyor Module<br>
 +
3. Operations Module<br>
 +
 +
Sample of Guided User Testing Steps: [[Media:User Test Script 2 - Total.pdf | Guided Form ]]<br>
 +
 +
<h3>Results/Comments</h3>
 +
<b>1. User Interface</b>
 +
* Selecting DOM – need to click on '+'. Not very intuitive. Same for adding of address
 +
* After choosing date, not very obvious that he has to close the calendar. Suggestion – auto close calendar?
 +
* Remove popup after every mover assigned
 +
* Site survey confirm DOM pop up UI not updated
 +
 +
 +
<b>2. Business Process</b>
 +
* Job can be managed by all moving supervisors. No need moving manager to assign moving supervisor. All supervisors can assign movers for all jobs.
 +
* All supervisors can take attendance for all movers assigned for that day.
 +
* Tag movers assigned to the DOM instead of DOM & supervisor
 +
 +
 +
<b>3. Misc</b>
 +
* Change company logo
 +
* The website is loading slowly
 +
* Incomplete: haven’t added all furniture prices
 +
 +
<div style="text-align: left; width:1080px;  margin-left:auto; margin-right:auto; ">
 +
==<div style="background: #FFC300; padding: 15px; font-weight: bold; line-height: 0.3em; text-indent: 15px; font-size:24px"><font color= #000000>User Testing 3</font></div>==
 +
 +
<h3>Test Plan</h3>
 +
<h4>Objectives</h4>
 +
* To run through the sale process from start to end
 +
* To gather feedback on the User Interface of VMIS
 +
* To test Email and Notification modules
 +
 +
 +
<b>Users: </b> 9 users, 3x Sales, 2x Site Surveyor, 2x Moving Supervisor, Hakim (Director), Wayne (Mentor) <br>
 +
<b>Date: </b>10th November 2016, Thursday 6pm<br>
 +
 +
<h4>Scope of UT3</h4>
 +
1. Sales Module<br>
 +
2. Site Surveyor Module<br>
 +
3. Operations Module<br>
 +
4. Notification Module<br>
 +
5. Email Module<br>
 +
 +
<h3>Results/Comments</h3>
 +
1) After choosing date, not very obvious that he has to close the calendar. Suggestion – auto close calendar?<br>
 +
2) Create lead UI is not optimized yet. Sales form looks squashed. Could not read some of its details clearly. Suggestion – revert back to previous UI which takes up the whole screen instead.<br>
 +
3) Reading emails from inbox and sent email shows a weird blank image before it loads up the email inside. Is it meant to be a loading image but did not display properly?<br>
 +
4) Sending email is quite intuitive. Very clean and neat. <br>
 +
5) Attaching file to the email seems to be giving off error message. <br>
 +
6) Site Surveyor UI has been optimized for IPad and it is very nicely done. Easy to navigate around now. <br>
 +
7) Notification messages have helped improved the user experience with the system as it is able to direct them to page that needs their attention.<br>
 +
8) Able to clear the notification messages once done with it. Has the option to clear all too.<br>

Latest revision as of 09:22, 13 November 2016

TronEffect.png




Genesis home button.png
Genesis aboutus button.png
Genesis projectoverview button.png
Genesis projectmanagement button.png
Genesis document button.png
Home
About Us
Project Overview
Project Management
Documentation


 



Internal Testing

Test Cases

View test cases here

User Testing 1

Test Plan

Objectives

  • To gather feedback on the User Interface of Vimbox web application system
  • To identify possible usability issues with modules completed thus far

Users: 4 users, 1 Payroll & HR Staff, 1 Admin Staff, Hakim (Director), Wayne (Mentor)
Date: 11th August 2016, Thursday 10am

Scope of UT1

1. Human Resource Module
2. Sales Module
3. Ticket Module

Sample of Guided User Testing Steps: Guided Form
Sample of User Testing Feedback Form: Feedback Form

Results/Comments

1. Human Resource Module

  • Add button for create new employees not working
  • Add 'Work Permit' for create new employees
  • Add 'Nationality' for create new employees
  • Leave 'NRIC' field as empty box instead of making the alphabets static for create new employees
  • Include option for 'FIN' for create new employees
  • Change the hours of 1 working day from 9 to 8 hours
  • Have the ability to create a new type of leave for 'Leave/MC'
  • Have the option to include proof of driving license for create new employees
  • Need to add option to upload contract details
  • Auto set start & end date for pay slip when creating new pay slip
  • Redirect page to Payslip summary after creating new payslip

2. Sales Module

  • 'Storeys' is not intuitive. Change to 'Stairs'.
  • Material Charges & Additional Markup should be included in overall quotation instead of individual
  • Sales by default unless stated otherwise
  • Check schedule anytime

3. Ticket Module

  • VC/VS not working

User Testing 2

Test Plan

Objectives

  • To run through the whole sales process from inputting customer details to assigning a moving supervisor for the particular job.
  • To gather feedback on the User Interface of Vimbox web application system

Users: 5 users, 1x Sales, 1x Site Surveyor, 1x Moving Supervisor, Hakim (Director), Wayne (Mentor)
Date: 21st September 2016, Wednesday 630pm

Scope of UT2

1. Sales Module
2. Site Surveyor Module
3. Operations Module

Sample of Guided User Testing Steps: Guided Form

Results/Comments

1. User Interface

  • Selecting DOM – need to click on '+'. Not very intuitive. Same for adding of address
  • After choosing date, not very obvious that he has to close the calendar. Suggestion – auto close calendar?
  • Remove popup after every mover assigned
  • Site survey confirm DOM pop up UI not updated


2. Business Process

  • Job can be managed by all moving supervisors. No need moving manager to assign moving supervisor. All supervisors can assign movers for all jobs.
  • All supervisors can take attendance for all movers assigned for that day.
  • Tag movers assigned to the DOM instead of DOM & supervisor


3. Misc

  • Change company logo
  • The website is loading slowly
  • Incomplete: haven’t added all furniture prices

User Testing 3

Test Plan

Objectives

  • To run through the sale process from start to end
  • To gather feedback on the User Interface of VMIS
  • To test Email and Notification modules


Users: 9 users, 3x Sales, 2x Site Surveyor, 2x Moving Supervisor, Hakim (Director), Wayne (Mentor)
Date: 10th November 2016, Thursday 6pm

Scope of UT3

1. Sales Module
2. Site Surveyor Module
3. Operations Module
4. Notification Module
5. Email Module

Results/Comments

1) After choosing date, not very obvious that he has to close the calendar. Suggestion – auto close calendar?
2) Create lead UI is not optimized yet. Sales form looks squashed. Could not read some of its details clearly. Suggestion – revert back to previous UI which takes up the whole screen instead.
3) Reading emails from inbox and sent email shows a weird blank image before it loads up the email inside. Is it meant to be a loading image but did not display properly?
4) Sending email is quite intuitive. Very clean and neat.
5) Attaching file to the email seems to be giving off error message.
6) Site Surveyor UI has been optimized for IPad and it is very nicely done. Easy to navigate around now.
7) Notification messages have helped improved the user experience with the system as it is able to direct them to page that needs their attention.
8) Able to clear the notification messages once done with it. Has the option to clear all too.