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IS480 Team wiki: 2016T1 ByteMe User Testing

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Technical Documents Design & UI/UX Process Flows Meeting Minutes User Testings


User Test 1

Main Page Test

Test Plan 1 (Admin)

Number of Users: 4
Date: 4th August 2016 & 5th August 2016
Venue: Benjamin Gan Office (SMU SIS 5034) & Fiona Lee's Office (SMU SIS 4056)
Duration: 30 mins per user
Objectives:

  • Analysing the usability of the Application (User Interface, Navigation Ease, etc.)
  • Identify any bugs or issues that users may face during the user testing.
  • Improving the IS480 application based on the user testing result.
  • Identify any other functions that the course coordinators of IS480 may find useful.

Scope:

  • Create Term
  • Create/Edit Milestones in Terms
  • Export Student-Team.csv

Procedure: Users are given a document which contains information on how to go about with the user testing.

Results & Comments

  • The System still contains bugs that our team did not successfully fix.
  • User Interface is good, but some parts be improved on. Ideas and suggestions were given.

Action Plan

  • Front-end development fixes were given to Michael.
  • Bugs were recorded and the team would fix the bugs accordingly.
  • The term function would have to be re-done.

Test Plan 1 (Student)

Number of Users: 7
Date: 6th August 2016 & 7th August 2016
Venue: SMU School of Information Systems
Duration: Around 30 mins per user
Objectives:

  • Observation of user behavior when using our application
  • Identify usability issues that exist in the application
  • Improve our application based on user testing result

Scope:

  • SSO Login using your SMU Account details
  • Edit their Student Details
  • Create/Join Team
  • Request to take up a Project

Procedure: Users are given a document which contains information on how to go about with the user testing.

Results & Comments

  • There were some bugs in the system, but none serious.
  • User Interface is good, but some parts be improved on. Ideas and suggestions were given.

Action Plan

  • Bugs were recorded and the team would fix the bugs accordingly.
  • Added HTML Function to make the project much easier to read

Test Plan 2 (Admin)

Number of Users: 4
Date: 19th August 2016
Venue: SMU SR 2-3
Duration: 30 mins per user
Objectives:

  • Analysing the usability of the Application (User Interface, Navigation Ease, etc.)
  • Improving the Overall Feel of new functions

Scope:

  • Faculty Management
  • Export Functions
  • Notification Module

Procedure: Users are given a document which contains information on how to go about with the user testing.

Results & Comments

  • thoughts on the new functions was given, overall average results.
  • Ideas were given to improve usability and improve the navigation of coordinator function.

Action Plan

  • Front-end development fixes were given to Michael.
  • We intend to make the faculty management from 3 different navigation tabs into 1.

Test Plan 2 (Student)

Number of Users: 7
Date: 15th August 2016
Venue: SMU Labs
Duration: Around 30 mins per user
Objectives:

  • Observation of user behavior when using our application
  • Identify usability issues that exist in the application
  • Improve our application based on user testing result

Scope:

  • SSO Login using your SMU Account details
  • Edit their Student Details
  • Create/Join Team
  • Request to take up a Project

Procedure: Users are given a document which contains information on how to go about with the user testing.

Results & Comments

  • Many did not know how to accept a team invitation.
  • User Interface has improved, but still not acceptable to our team.

Action Plan

  • Intend to do a A/B Testing in our next user test.
  • Added a notification module to notify users of pending invitations.