IS480 Team wiki: 2015T2 EcoCo User Testing 4

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User Testing 4 Details

• Date: 4 April 2016
  
• Venue: SMU GSR
• Participants: 10 Friends, aged 17-35

User Testing 4 Objective

• Determine if user interface is intuitive after making the changes from UT3
• Discover usability problem which users might face after changes from UT3

Click Here To View Study Design Document

Scope of UT 4

• User
  • Register for an account/Login via Facebook
  • Initiate a pledge
  • Submit "As An individual" Eco Action
  • View Activity History page
  • View Pledge History page
  • View Statistics page
  • View News
  • View Events
  • Logout of account

User Testing 4 Study Task

• The participants were asked to complete the following as a User:
  • Register for an account/Login via Facebook
  • Initiate a pledge
  • Submit "As An individual" Eco Action
  • View Activity History page
  • View Pledge History page
  • View Statistics page
  • View News
  • View Events
  • Logout of account

Click Here To View Study Task Document

User Testing 4 Results

Click Here To View User Testing 4 Raw Data

Study Goal	Results	Goal Achieved?
1. Users should be able to complete all tasks without any guidance from facilitators
2. Users should find it easy to navigate from page to page when completing the tasks.
3. Users should be able to register for an account/login with Facebook successfully.
4. Users should be able to initiate a pledge.
5. Users should be able to submit an action under “As An Individual”.
6. Users should find the News and Events informative and aesthetically pleasing.
7. Users should be able to find the total number of actions submitted by Users from their School.

Task 1

Total Time Taken (seconds)	Average Time Taken (seconds)	Standard Deviation of Time Taken (seconds)
947	94.7	61.5354

Task 2

Total Time Taken (seconds)	Average Time Taken (seconds)	Standard Deviation of Time Taken (seconds)
433	43.3	32.9486

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Task 3

Total Time Taken (seconds)	Average Time Taken (seconds)	Standard Deviation of Time Taken (seconds)
426	42.6	31.5379

Total No. of Clicks	Average No. of Clicks	Standard Deviation of No. of Clicks
24	2.4	1.2806

Task 4

Total Time Taken (seconds)	Average Time Taken (seconds)	Standard Deviation of Time Taken (seconds)
320	32	16.3524

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Total No. of Clicks	Average No. of Clicks	Standard Deviation of No. of Clicks
24	2.4	1.2806

900px

Task 5

Total Time Taken (seconds)	Average Time Taken (seconds)	Standard Deviation of Time Taken (seconds)
458	45.8	42.7196

Task 6

Total Time Taken (seconds)	Average Time Taken (seconds)	Standard Deviation of Time Taken (seconds)
22	2.2	2.0396

User Testing 4 Feedback

As A User	Likes	Dislikes
Usability	1. The web application is easy to use. 2. The web application is generally easy to navigate.	1. The web application could be more intuitive, especially for the Actions History 2. Actions History button is not very obvious. 3. Users do not know what is "Pathfinder" (Rank).
Functionality	1. The news is very informative, and the display is rather appealing. 2. The web application	1. For the events, there should be some categorization to make it easier to find certain events.

Changes Implemented

Changes Made	Remarks
"Rank Button" has been replaced by "View History" button so Users will be able to find their "History" page easily.	Before After
Users will be able to view their Current Points, and they will know what their rank is in "View History" page.	Before After
Events can now be filtered and categorized based on Event Type and Organization.	Before After 500px