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IS480 Team wiki: 2014T1 Team Epsilon Stakeholders

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Stakeholders

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Sponsor: Mr Low Chin Chau

Managing Director of Zipify Pte Ltd, Mr Low is in the E-Business Consulting and Software Development industry, and has experience in cloud-based services as well as property management. With the Public Feedback Platform, he hopes to kick start a better way for people to report infrastructure breakdowns. Our system will also help him lay the foundations for his property management system.

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Residents / Public Users

Residents and public users of the system will have a new medium to voice out their concerns about infrastructure/ cleanliness issues. They can also comment on what other users have reported, to spread awareness or to share more details.


Previous Version

Stakeholders Version #2
Stakeholders Version #1

Version 1 of the Stakeholder diagram includes the Jurong Town Council as the original intention was to work with them to get users (residents living in that area) to use our system. However, due to complications in getting them on board, they will no longer be part of our stakeholders group. Instead, Team Epsilon will reach out to public users after our App Store launch through other means such as popular public forums like HardWareZone. To encourage and attract these public users to use our system, Team Epsilon is also working with the sponsor, Mr Low to come up with incentives programmes.

Version 2 of the Stakeholder diagram includes agencies, which we were unable to garner commitment from. Even so, we realized that there are users interested in voicing out their concerns about infrastructure/ cleanliness issues. As such, we decided to focus on the needs of these users and modified our application accordingly.