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Difference between revisions of "IS480 Team wiki: 2013T2 DR.Jean Labs The Team Final Quality of the Product"

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Summary of the user test.
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==== Summary ====
* A total of 3 user tests has been conducted for both advertiser and user. This is to ensure at we meet the real need of advertiser and value add to users.  
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* A total of 4 user tests and 1 AB Testing has been conducted for both advertiser and user platforms. This is to ensure at we meet the needs of real advertisers and value add to users.  
* Enable us to build a more user-friendly application that meets the need of advertiser. It is not to convert sales, but to create more eye-balls to their promotion.  
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* Enabled us to build a more user-friendly application that meets the needs of advertiser. This is not just to help the sales team, but helps us get more users, which means more people looking at their advertisements.  
* It is value adding to the user's live. MOre useful content was exposed to the user to create more awareness of the promotion and could potentially be their customer.
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* It also value adds to users' lives. Squibs mean more useful content is exposed to the users, creating more awareness of the ongoing promotion which would increase their chances of turning into a customer.  
* Unexpected event occur such in bugs during Closed Beta Launch. However, the team was able to resolve it within a reasonably fast response time, thus delayed some of the functions in Sprint 7. Please see [[IS480 Team wiki: 2013T2 DR.Jean Labs Metrics|<b> Metric </b>]] for more details.
 
* We also faced one hacker that tried to inject codes into our system too! With our fast and quick response time, we manage to spot the outlier and manage to do mitigations and prevent the hacker to further hack our system.  
 
 
* User Test results were generally very positive with general comments such as "Interesting Concept!", "Nice and pleasing user interface.", "Cool application".
 
* User Test results were generally very positive with general comments such as "Interesting Concept!", "Nice and pleasing user interface.", "Cool application".

Revision as of 18:49, 21 April 2014

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HOME

 

DR.JEAN LABS

 

PROJECT OVERVIEW

 

PROJECT MANAGEMENT

 

PROJECT DOCUMENTATION

 


{ In a nutshell } { Acceptance Wiki } { MidTerm Wiki } { Final Wiki }



<< Project Summary >> << Project Management >> << Quality of the Product >> << Our Reflections >>

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Quality of the project

Intermediate Deliverables:

Stage Specification Modules
Project Management Lab Minutes Lab Minutes
Supervisor Minutes Supervisor Minutes
Mentor Minutes Mentor Minutes
Schedule Metrics Schedule Metrics
Bug/Risk/Well-Being Metrics Metrics
Requirements Prototype Low-Fi Prototype
Analysis & Design Use case Use Case Diagrams
Flow Diagram Flow Diagram
System Architecture Diagram System Architecture diagram
User test plan User Tests

User Testing:

User Test Date of Test Objectives Results Number of participants Age range
Heuristic Evaluation 19-Oct-13 It is a way to highlight usability issues in our paper prototype. We followed the Ten Usability Heuristics reading by Jakob Nielsen. Using these, evaluators will list as many usability issues as possible. It is able to help us to identify problems and decide how we can solve it. For detailed and concise description to the usability problem and solution, please see our Heuristic Evaluation findings Results 4 23 - 26
User Test 1 (Advertiser) 27-Jan-14 to 29-Jan-14 It is to look at the general usability of Sqkii's advertiser platform whether

1. How easy is it for new advertiser to learn how to use our web application?
2. Can we minimize the number of clicks for tasks?
3. Navigability model - Does it make sense for the flow of creating a squib?
For more information, please click here

Results
  • Revamped the UI
  • Terminology changes (i.e. Inactive >> Draft and Pending, Charge Account >> Buy Impressions)
  • Create Squib guidelines
  • Image Preview
5 23 - 60
User Test 2 (User) 10-Feb-14 to 12-Feb-14 For more information, please click here Results
  • Added a Tutorial
  • Included Credits to Cash conversion rate
  • Standardised size and aligned all squibs
  • Implemented Favourite button in View Squib
10 17 - 24
User Test 3 (User) 20-Feb-14 to 23-Feb-14 For more information, please click here Results
  • Show credits earned after each Read made
  • Updates to UI to make it more intuitive
  • Reverse View History order to show from latest
  • Picture Zoom
  • Step by Step Tutorial
15 20 - 27
User Test 4 (Adv) 3-Mar-14 to 7-Mar-14 For more information, please click here Results
  • More detailed statistics (breakdown by squib)
  • Keep me logged in/forget password email reset
  • FAQ
5 20 - 27
A|B testing 8-Apr-14 to 11-Apr-14 For more information, please click here Results
  • User: Lazy loading in View History and View Favourites
  • Advertiser: Expanded Edit Squib View
40 20 - 27


Summary

  • A total of 4 user tests and 1 AB Testing has been conducted for both advertiser and user platforms. This is to ensure at we meet the needs of real advertisers and value add to users.
  • Enabled us to build a more user-friendly application that meets the needs of advertiser. This is not just to help the sales team, but helps us get more users, which means more people looking at their advertisements.
  • It also value adds to users' lives. Squibs mean more useful content is exposed to the users, creating more awareness of the ongoing promotion which would increase their chances of turning into a customer.
  • User Test results were generally very positive with general comments such as "Interesting Concept!", "Nice and pleasing user interface.", "Cool application".