IS480 Team wiki: 2013T1 Kungfu Panda UT2

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Informal Testing	Deployment Exercise	UT 1	UT 2	External UT	UAT	Software Testing

Objectives

• Utilize Branch Teller Application in a classroom setting as a lab exercise
• The usability of the application

• Date Conducted: 2 Oct 2013

Scope

1. Party Customer Use Case
2. Deposit Account Use Case
3. Loan Account Use Case

Participants

• 45 students from the IS419: Retail Banking class

Method

• Lab exercise constructed by 3 FYP teams + Instructor Arul
• Scant instructions, just enough to get them where they need to be to perform tasks without help
• Students would role play in pairs as a branch teller and a customer

Task

1. Create Customer and Update Customer Details
2. Create and Update Deposit Account
3. Create and Update Loan Account
4. Customer Read (by NRIC and Customer ID)
5. Create Customer Login Details
6. Customer Dashboard

Documents

• IS419 Lab
• Observation Form

Observations and Feedbacks

• Users accidentally exited out of forms by clicking outside the window when keying in the fields half-way and were frustrated to have to re-fill in all the fields again.
• Users were unable to key in more than 50 characters for Address text field.
• Customer's Overview & Dashboard User Interface had different portions overlap with each other when the web application was run in windowed mode (not full screen).