IS480 Team wiki: 2013T1 Kungfu Panda UT2

From IS480
Jump to navigation Jump to search
Home About Us Project Overview Project Management Testing Project Documents

Informal Testing Deployment Exercise UT 1 UT 2 External UT UAT Software Testing


  • Utilize Branch Teller Application in a classroom setting as a lab exercise
  • The usability of the application

  • Date Conducted: 2 Oct 2013


  1. Party Customer Use Case
  2. Deposit Account Use Case
  3. Loan Account Use Case


  • 45 students from the IS419: Retail Banking class


  • Lab exercise constructed by 3 FYP teams + Instructor Arul
  • Scant instructions, just enough to get them where they need to be to perform tasks without help
  • Students would role play in pairs as a branch teller and a customer


  1. Create Customer and Update Customer Details
  2. Create and Update Deposit Account
  3. Create and Update Loan Account
  4. Customer Read (by NRIC and Customer ID)
  5. Create Customer Login Details
  6. Customer Dashboard


Observations and Feedbacks

Users accidentally exited out of forms by clicking outside the window when keying in the fields half-way and were frustrated to have to re-fill in all the fields again.
Users were unable to key in more than 50 characters for Address text field.
Customer's Overview & Dashboard User Interface had different portions overlap with each other when the web application was run in windowed mode (not full screen).