Difference between revisions of "IS480 Team wiki: 2012T2 box.us Project Management"

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* [https://wiki.smu.edu.sg/is480/Image:Change005.xlsx Change ID 005]
* [https://wiki.smu.edu.sg/is480/Image:Change005.xlsx Change ID 005]
== Issues ==
== Issues ==
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*[https://docs.google.com/spreadsheet/ccc?key=0AsGBoq64IRhgdE5FSkFZTkVULWIyMm5pUnJWX0drUnc#gid=0 Issue Log (Google Docs)]
*[https://docs.google.com/spreadsheet/ccc?key=0AsGBoq64IRhgdE5FSkFZTkVULWIyMm5pUnJWX0drUnc#gid=0 Issue Log (Google Docs)]
*[https://docs.google.com/spreadsheet/ccc?key=0AuLeuwqZi7r9dE9ZSHhzLVZEWXRfbm1kMnVLUXFyaVE#gid=0 Development Issue Log (Google Docs)]
*[https://docs.google.com/spreadsheet/ccc?key=0AuLeuwqZi7r9dE9ZSHhzLVZEWXRfbm1kMnVLUXFyaVE#gid=0 Development Issue Log (Google Docs)]
== Resources ==
== Resources ==

Revision as of 22:39, 6 February 2013


Stakeholders1.jpg LDQAV3.jpg BA.jpg UA.jpg

Project Milestones

Project Gantt Chart(For Empact)

Project Schedule

Iteration Reports
The iteration reports covers the bug ratios and schedule ratios for each iteration.



  • To ensure that all project tasks are completed on time and milestones are met.

Schedule Ratio = Actual Duration / Planned Duration

Schedule Ratio Description Response
< 0.8 Team is ahead of schedule Proceed to embark on the next task if possible
0.8 - 1.2 Within healthy schedule range No actions required for ratio below 1.
Keep close monitor on tasks that have a ratio of more than one.
Project Manager to review schedule to see which tasks have gone over time. If necessary, review time estimations for tasks in the next iteration.
> 1.2 Team is behind schedule Team is behind schedule. Project Manager identifies root cause of the delay. Project Manager would increase the velocity of the team in the upcoming iteration to complete the tasks on time.



  • To minimize the number of bugs that surface during the duration of a sprint and thus ensuring the quality of the application.
  • A bug is defined as errors in code that causes system to behave differently from expected.


Bug Score = (1 X Total No. of Low Severity) + (2 X Total No. of Medium Severity Bug) + (10 X Total No. of High Severity Bug)

Severity Score Severity Level Description
1 LOW System is able to function as per normal. Minor issues in expected output or user interface alignment
2 MEDIUM System is able to function but with runtime errors. Some non-critical functionalities may not work as expected
10 HIGH System has some compilation error and unable to run or unusable for a period of time. Core functionalities may be affected
Bug Score Action Plan
6 and below Developers resolve issues within the iteration
7 - 9 Schedule debugging in the buffer of the iteration.
10 and above Priority goes to resolving bug. Project Manager reallocates task for debugging team to focus on debugging.

There are few sources of change for the project itself. Depending on the initiator of the project change, change control processes would have to be taken into consideration.


Requirement Change

Requirement changes are modifications, additions, deletions of requirements stated in the latest version of requirements documentation. In this case, sponsor and supervisor would be noted. Response from supervisor and sponsor would be sought before decision is sealed.

System Design Change

System changes are modification, additions, deletions to the system architecture and detail system design as stated in the latest versions of system architectural documentations and technical infrastructure documentations. Depending on severity, response from supervisor might be sought before decision is sealed.

Business Process Change

Business Process changes are modifications, additions, deletions to the existing business processes as stated in the latest versions of process analysis documentation.


Following the feedback given by our supervisor, we have come up with the revised change process:

  1. Change initiated by external party
  2. Project Manager informed of change
  3. Project Manager makes decision of change and decides if team meeting is needed
  4. Project Manager informs team supervisor and sponsor(only if necessary)
  5. If team meeting is needed, meeting is scheduled, else team would be informed of change once decision made
  6. Change would be analyzed and decision reached by team to make it known.
  7. Change decision is being made known to supervisor
  8. Change implemented and decision is made known to team, supervisor and sponsor(if necessary)

Major Changes


Changes that are formalized and agreed upon by team, and stakeholders if necessary, would be recorded in the respective documentation by Project Manager/Deputy Project Manager. Followup actions of changes made to project and team would be tracked by the Deputy Project Manager.

Check out our Change Log:

Check out how the Change Log was used:



Issues consists of items that are small changes that do not significantly impact the project schedule or project scope. Our team adopts an issue list in order to keep track of outstanding issues.

Check out our Issue Log:


Our team's risk management approach is in constant monitoring and reviewing risk at the start and end of each milestone.

Risk matrix.gif

Our Top 3 Risks

Priority Type Risk Consequence Likelihood Impact Level Risk Assessment Level Mitigation Strategy


Server is unable to cope with the capacity of the users

  1. Delay of Project progress during User Testings
  2. Disrupt Empact's daily operation




  1. Source out additional server providers as backups
  2. Track the server consumption at the end of User Testing to determine if there is a need to make changes to the server
  3. Cut over to new server if overload of server becomes frequent and choose cloud solutions that allows you to add on additional memory


Small issues that are raised during the meeting get lost track as we go along in the iterations

  1. Inconsistency of information between stakeholders as a result of assuming which issues are closed and which are not closed
  2. Inability to track issue statuses and lose track of small changes
  3. Inability to properly forecast project schedule as a result of not knowing the size of issues raised




  1. Implement an issue tracking system on top of the Change Management process to track issues that are related to user interfaces and minor changes to functionalities
  2. Ensure that stakeholders are aware of Issue Tracking System and know the actions to be taken
  3. Project Manager to review issues on a regular basis and to ensure issues have been closed


Difference in understanding of terminologies and terms used in describing the business process (e.g. task, questions, assignments)

Confusion over terms that may lead to the wrong picture being conveyed between client and team




  1. Implement a project dictionary where common terms of use are being recorded down
  2. Proactive logging down of common terms of use in the project dictionary
  3. Implement an Excel sheet that would be able to capture all the description of the fields that are being used by Empact

Risk Management Plan Resources

Check our our Risk Management Plans for more information:


Team Box.us would be responsible for the deployment of the system onto the client's servers and to ensure that the application is able to function smoothly and integrate into their current workflow processes.

Server Migration

Box.us was tasked to do an urgent migration for Empact because their servers were going to expire. After considering our scope, we decided that it would be possible to continue on with doing the migration for Empact.