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Difference between revisions of "IS480 Team wiki: 2012T1 Bumblebee Project Documentation User Acceptance Test"

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===<div style="color: #ffffff; font-size:0%">Methodology</div>===
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==<div style="color: #ffffff; font-size:0%">Methodology</div>==
 
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Revision as of 00:28, 9 October 2012

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Home Project Overview Project Documentation Project Management Learning and Growth
Diagrams User Interface User Manual User Testing Meeting Minutes Presentations

Objectives

Objectives

The goals and objectives of usability testing:

• Record and document general feedback and first impressions

• Identify any potential concerns to address regarding application usability, presentation, and navigation.

• Get feedback on the usefulness and accuracy of the functions developed.

• To match client expectations on the system developed.

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Methodology

Methodology

User Testing Environment

Computer platform : Intel Pentium Processor

Screen resolution : 1028 x 768

Operating System : Windows XP

Set-up required : Computer date format (English (Australia)) of d/MM/YYYY

Participants

The participants will attempt to complete a set of scenarios presented to them and to provide feedback regarding the usability and acceptability of the application.

1. Kevin Choy, SATS Airline Relations Manager - Person-in-charge for this project.

2. Goh Wei Xuan, SATS Airline Relations Manager

Procedure

Instructions

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1. Each user will be accompanied by 1 facilitator.

2. Users are encouraged to verbalize their movements, purpose, and problems.

3. Facilitators will record mistakes and questions made by users during testing.

4. To start the test, click on the file named “START.bat” found in folder named “SATS_Bumblebee_Beta_v5”.

5. All sample files needed for testing are found in: SATS_Bumblebee_Beta_v5/data

6. Database used to store imported data is also found in ROOT folder.

7. Users are allowed to change their input(s) to verify data validity.

8. Users are to complete the tasks stated below. After completing each task, users have to answer the test questions pertaining to the specific task.

Tasks

These are the task descriptions given to clients:

Below are tasks for users to complete.

1. Bootstrap/import files(s)

This task is for user to import data from excel files such as Flight Schedule Departure, Flight Schedule Arrival, Staff Records, etc. into the application. The application will then use these data for simulation purpose in the later step.

2. Add staff costs

This task is to record various costs in hiring staff into the application.

3. Add uncertainties

This task is to record the mean and standard deviation of different uncertainties that will affect the initial schedule prepared by the application. Simulation period = 7 days (represents the number of days the data is to be generate).

4. Run simulation

Run simulation to start assigning staff to different job assignments.

5. View staff schedule (in Gantt Chart)

This allows user to view and compare between a staff’s planned and actual working time.

6. Add airline requirements

Airlines have several different requirements on number of CSA and CSO needed.

This task is to record the individual requirements into the database. The input data will be used for simulation purpose in the later step.

7. Generate result

This task is to view the result generated in PDF format.

Team Roles

Overall in-charge (Yosin Anggusti)

- Provide training overview prior to usability testing

- Defines usability and purpose of usability testing to participants

Facilitators (Glorya Marie, Suriyanti)

- Evaluate on the application and user interaction with the application, rather than evaluating on the user

- Facilitator will observe and enter user behavior and user comments.

- Responds to participant’s requests for assistance

Test Observers (Yosin Anggusti)

- Silent observers

- Assists the data logger in identifying problems, concerns, coding bugs, and procedural errors


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