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Difference between revisions of "IS480 Team wiki: 2012T1 Bumblebee Project Documentation User Acceptance Test"

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===<div style="color: #ffffff; font-size:0%">User Testing 1</div>===
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===<div style="color: #ffffff; font-size:0%">User Testing 1, 17 September 2012</div>===
 
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| style="background:#ffffff;; color: #000000; font-weight: bold; text-indent: 2px; width: 32%; font-size:22px; text-align:lrft; border: 1px solid #ffffff" valign="top" | <b>User Testing 1</b>
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| style="background:#ffffff;; color: #000000; font-weight: bold; text-indent: 2px; width: 32%; font-size:22px; text-align:lrft; border: 1px solid #ffffff" valign="top" | <b>User Testing 1, 17 September 2012</b>
 
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Click [[Media:BumblebeeUserTesting1Report.pdf‎|here]] to download our report.
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'''The goals and objectives of usability testing:'''
The goals and objectives of usability testing:
 
  
 
• Record and document general feedback and first impressions
 
• Record and document general feedback and first impressions
  
• Identify any potential concerns to address regarding application usability, presentation, and navigation.
+
• Identify any potential concerns to address regarding application usability, presentation, and navigation
 +
 
 +
• Get feedback on the usefulness and accuracy of the functions developed
 +
 
 +
• To match client expectations on the system developed
 +
 
 +
 
 +
'''User Testing Conclusion:'''
 +
 
 +
• Client was satisfied with the system. However, there are more to be improved in terms of the presentation and navigation of the application
 +
 
 +
• Client, especially another participant gained better and clearer understanding on what the application delivers after testing the application
 +
 
 +
• There are critical errors on the logic/formula for staff utilization rate and staff working hours that can be further improved to increase the accuracy of the calculation
 +
 
 +
• Non-critical errors will also be solved
 +
 
 +
 
 +
Click [[Media:BumblebeeUserTesting1Report.pdf‎|here]] to download our report
 +
 
 +
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===<div style="color: #ffffff; font-size:0%">User Testing 2, 25 October 2012</div>===
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| style="background:#ffffff;; color: #000000; font-weight: bold; text-indent: 2px; width: 32%; font-size:22px; text-align:lrft; border: 1px solid #ffffff" valign="top" | <b>User Testing 2, 25 October 2012</b>
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| style= "background:#000000; color: #000000; padding: 10px 4px 0 15px; font-size: 13px;" valign="top"  |
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|-
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| style= "background:#FBB917; color: #000000; padding: 10px 4px 0 15px; font-size: 13px;" valign="top"  |
 +
 
 +
'''The goals and objectives of usability testing:'''
 +
 
 +
• Record and document general feedback and first impressions
 +
 
 +
• Identify any potential concerns to address regarding application usability, presentation, and navigation
 +
 
 +
• Get feedback on the usefulness and accuracy of the functions developed
 +
 
 +
• To match client expectations on the system developed
 +
 
 +
 
 +
'''User Testing Conclusion:'''
 +
 
 +
• Client was satisfied with the system
 +
 
 +
• Current result seems close and better than the actual result under manual scheduling. However, close monitor of result with client is highly needed to ensure that the result is indeed valid
 +
 
 +
• Team will consistently send the latest file to client for independent testing
 +
 
 +
 
 +
Click [[Media:BumblebeeUserTesting2Report.pdf‎|here]] to download our report
 +
 
 +
|-
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 +
|-
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| style= "background:#000000; color: #000000; padding: 10px 4px 0 15px; font-size: 13px;" valign="top"  |
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===<div style="color: #ffffff; font-size:0%">Heuristic Evaluation, 12-15 November 2012</div>===
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{| class="wikitable" cellpadding="15"
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| style="background:#ffffff;; color: #000000; font-weight: bold; text-indent: 2px; width: 32%; font-size:22px; text-align:lrft; border: 1px solid #ffffff" valign="top" | <b>Heuristic Evaluation, 12-15 November 2012</b>
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|-
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| style= "background:#000000; color: #000000; padding: 10px 4px 0 15px; font-size: 13px;" valign="top"  |
 +
|-
 +
| style= "background:#FBB917; color: #000000; padding: 10px 4px 0 15px; font-size: 13px;" valign="top"  |
 +
 
 +
'''The goals and objectives of usability testing:'''
 +
 
 +
• Record and document general feedback and first impressions
 +
 
 +
• Identify any potential concerns to address regarding application usability, presentation, and navigation
 +
 
 +
 
 +
'''Heuristic Evaluation Conclusion:'''
 +
 
 +
• Users have no problem in navigating around the system in general
 +
 
 +
• There is a need for more instructions from pages to pages
 +
 
 +
 
 +
Click [[Media:BumblebeeHeuristicEvaluationReport.pdf‎|here]] to download our report
 +
 
 +
|-
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 +
|-
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| style= "background:#000000; color: #000000; padding: 10px 4px 0 15px; font-size: 13px;" valign="top"  |
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|-
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===<div style="color: #ffffff; font-size:0%">User Testing 3, 22 November 2012</div>===
 +
{| class="wikitable" cellpadding="15"
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|-
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| style="background:#ffffff;; color: #000000; font-weight: bold; text-indent: 2px; width: 32%; font-size:22px; text-align:lrft; border: 1px solid #ffffff" valign="top" | <b>User Testing 3, 22 November 2012</b>
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|-
 +
| style= "background:#000000; color: #000000; padding: 10px 4px 0 15px; font-size: 13px;" valign="top"  |
 +
|-
 +
| style= "background:#FBB917; color: #000000; padding: 10px 4px 0 15px; font-size: 13px;" valign="top"  |
 +
 
 +
'''The goals and objectives of usability testing:'''
 +
 
 +
• Record and document general feedback and first impressions
 +
 
 +
• Identify any potential concerns to address regarding application usability, presentation, and navigation
 +
 
 +
• Get feedback on the usefulness and accuracy of the functions developed
 +
 
 +
• To match client expectations on the system developed
 +
 
 +
 
 +
'''User Testing Conclusion:'''
  
Get feedback on the usefulness and accuracy of the functions developed.
+
Client was satisfied with the system.
  
To match client expectations on the system developed.
+
Results are reasonable
  
Test Day : Monday, 17 September 2012
+
• A video as user manual will be done to aid user in using the software
Test Venue : SATS Office, Changi Airport Terminal 1
 
  
  
  
 +
Click [[Media:BumblebeeUserTesting2Report.pdf‎|here]] to download our report
 
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Latest revision as of 11:57, 4 December 2012

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Home Project Overview Project Documentation Project Management Learning and Growth
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User Testing 1, 17 September 2012

User Testing 1, 17 September 2012

The goals and objectives of usability testing:

• Record and document general feedback and first impressions

• Identify any potential concerns to address regarding application usability, presentation, and navigation

• Get feedback on the usefulness and accuracy of the functions developed

• To match client expectations on the system developed


User Testing Conclusion:

• Client was satisfied with the system. However, there are more to be improved in terms of the presentation and navigation of the application

• Client, especially another participant gained better and clearer understanding on what the application delivers after testing the application

• There are critical errors on the logic/formula for staff utilization rate and staff working hours that can be further improved to increase the accuracy of the calculation

• Non-critical errors will also be solved


Click here to download our report

User Testing 2, 25 October 2012

User Testing 2, 25 October 2012

The goals and objectives of usability testing:

• Record and document general feedback and first impressions

• Identify any potential concerns to address regarding application usability, presentation, and navigation

• Get feedback on the usefulness and accuracy of the functions developed

• To match client expectations on the system developed


User Testing Conclusion:

• Client was satisfied with the system

• Current result seems close and better than the actual result under manual scheduling. However, close monitor of result with client is highly needed to ensure that the result is indeed valid

• Team will consistently send the latest file to client for independent testing


Click here to download our report

Heuristic Evaluation, 12-15 November 2012

Heuristic Evaluation, 12-15 November 2012

The goals and objectives of usability testing:

• Record and document general feedback and first impressions

• Identify any potential concerns to address regarding application usability, presentation, and navigation


Heuristic Evaluation Conclusion:

• Users have no problem in navigating around the system in general

• There is a need for more instructions from pages to pages


Click here to download our report

User Testing 3, 22 November 2012

User Testing 3, 22 November 2012

The goals and objectives of usability testing:

• Record and document general feedback and first impressions

• Identify any potential concerns to address regarding application usability, presentation, and navigation

• Get feedback on the usefulness and accuracy of the functions developed

• To match client expectations on the system developed


User Testing Conclusion:

• Client was satisfied with the system.

• Results are reasonable

• A video as user manual will be done to aid user in using the software


Click here to download our report