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IS480 Team wiki: 2011T1 Aperture - Project Summary - UET

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User Experience Testing (UET)

Progress Description

Pe-uet1.jpg
  • For detailed documentation, see below
S/N Comment Category Action to be Taken Status
1. Long usernames become hidden above the user image Layout Edit CSS to fix layout Solved
2. Difficulty in finding "start new project" Presentation Include start project in dashboard dropdown Dismissed
3. "Find a project" does not mean much to an owner Presentation Include subtext or tooltip upon mouseover Solved
4. "Find a developer" does not mean much to developer Presentation Include subtext or tooltip upon mouseover Dismissed
5. Notification bar is in an awkward position Presentation Display on top of window Dismissed
6. Notification bar was unnoticed despite color contrast Presentation Add animation to appearance of bar Solved
7. Icons under user image is not intuitive Presentation Change icons/into labels Dismissed
8. Column headers in newsfeed is confusing Labels N/A Solved
9. Notification bar is not consistent in design Layout Edit graphic design Solved
10. Budget does not indicate how much a developer can earn intuitively Doc & Help Do a JS calculation with display Solved
11. "iteration" is technical jargon Labels Change to "Phase" Solved
12. The duration of the iteration is unclear Doc & Help Add subtext to guide user Solved
13. No back button (breadcrumb) Navigation Add back button Dismissed
14. Sample description in iteration plan was mistaken as instructions Doc & Help Detailed instructions instead of example in box Dismissed
15. Notification after bidding should be "new bid" instead of "update" Labels Change notification message Solved
16. User was intimidated rather than assisted by the validation Presentation Change validation displayed Solved
17. Tags field (eg: Ruby) may not mean much to non-technical users Doc & Help Provide links for tags to wiki Dismissed
18. Text in iteration plan field in workroom did not seem like a description Doc & Help Insert label: "Description" Solved
19. Owner does not know that he should start the iteration after bid acceptance Doc & Help Create notification to start project Solved
20. Concept of budget is unclear, for entire project or iteration Doc & Help Add subtext to guide user Solved
21. Owner does not know how the product would be delivered Doc & Help Add field for delivery method in project create Dismissed
22. Developer does not know what "Iteration(s)" meant while bidding Labels Remove field, add "add iteration button" Solved
23. Page reloads at times, while portions of the page load at others Speed Standardize the Angular reloading Dismissed
24. Owner did not realize he could accept more than one bid per project Doc & Help Create accepted bids section in project manage Solved
25. Iteration plan status should have different colored statuses Presentation Change color for tabs Dismissed
26. Needs a proper step by step welcome page to guide new users upon login Doc & Help Include new user help Solved
27. Dashboard is not intuitively understood as a "homepage" Labels Change label to "Home" Dismissed
28. Budget does not indicate ceiling or floor price Labels N/A Dismissed
29. Project create bid is not the same as "bid for this project" Labels N/A Dismissed
30 Developer feels that bid price should be on top of bid page Layout Change order of fields Solved
31 User tried clicking on newsfeed to go to relevant page Navigation Include link in newsfeed entry Dismissed
32 Owner did not know that he will only be accepting the first iteration Doc & Help Tooltip Solved
33 User thought headers in the Dashboard dropdown list were clickable Presentation Include downdown symbol Dismissed
34 User prefers login screen to be in the centre Layout N/A Dismissed
35 User does not know how detailed should description be Doc & Help Include help and instructions Solved
36 Terms and conditions not displayed Content N/A Solved
37 Iterations management require more guidance Doc & Help N/A Solved
38 Delivery of work is not clear to both parties Doc & Help Include delivery method field Solved
39 Give the owner a choice of delivery channel Doc & Help Include delivery method field Dismissed
40 "Create a project" should be easily assessible Navigation Include start project in dashboard dropdown Solved
41 Instead of "deliver", use "I've delivered" Labels N/A Dismissed
42 Shortcut menu should go somewhere else Layout N/A Dismissed
43 User profile viewing should be made readily available Navigation Include icons to view user profile Solved
44 Landing page is not informative Presentation Modifying the landing page Dismissed
45 First log in led user to believe that this is a project management tool for businesses and to track earnings. Presentation Adding in more description Solved
46 User did not know what NaN stood for, and did not know what the weekly plans were for. Presentation Modifying the landing page Solved
47 The Project form goes out of the page Presentation Fix CSS Solved
48 We Insert create project link in find a developer Presentation Creating a project link in find a developer Dismissed
49 User did not key in descriptive details in project create fields. The guide, therefore, is crucial to the success of a good write up Doc/Help Creating a project creation page that gives more details Solved
50 Bid for project is in USD, create project in SGD Labels Changing all the labels to USD Solved
51 Did not like navigation buttons, had difficulty finding the school button to suggest new school Navigation Suggest new school link should be: “Want your school on Pivotal Expert?” Solved
52 Weekly price(allowance sounds better) – impression that it is how much the project is valued for one week Labels Changing of Week Price label Solved
53 Expect to earn field – confused with weekly price. Expect to earn field sounds more like what you can expect to earn Presentation Changing the presentation of the expect to earn field Solved
54 Developer might want to know more details before bidding for it Feature Creating for fields for owner to key in so that developers can view more details Solved
55 Filter developers by languages Feature Add in filtering Solved
56 Personal profiling of a developer. When an objective C project is created, developers who checked Objective C will get notifications Feature Creating a notification feature for user to know when a project of their preference is created Dismissed
57 Tooltip after mouse-over of fields Presentation use Tooltip Dismissed

Top 3 Areas for Improvement

  1. Documentation & Help (15)
  2. Presentation (9)
  3. Labels (8)


Based on the results of UET 1, Aperture will tackle the most occurring issues based on category to minimize such issues in future UETs.

Categorical Classification

  1. Functionality refers to whether the functions are working purposefully, without errors and quintessential in the activities carried out by the user.
  2. Content focuses on providing the right information to the right user in the appropriate activity context.
  3. Labels should be appropriately named such that the user knows what each label is for to navigate the site.
  4. Presentation deals with the colors and shapes displayed on the website.
  5. Layout deals with where and how each detail on the page is displayed.
  6. Navigation ensures that the user needs as little clicks as possible to get where he or she wants to.
  7. Speed of response is the concern that the application processes pages and requests quickly.
  8. Documentation & Help ensures that the user intuitively understands the process flow, and functions of the website, with or without built in assistance.


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