IS480 Team wiki: 2010T1 Veritaz

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Team Veritaz


"***VERITAZ***!"[Goddess of Light & Truth]

[To be updated]

Members (Roles and Responsibilities)

Role Name Email
Project Manager Ernest Cai Kunrong ernest.cai.2008@sis.smu.edu.sg
System Developing Director Cheong Wei Hsien whcheong.2008@sis.smu.edu.sg
Subject Matter Expert(Operations) Elizabeth Chin Yun Wen eliz.chin.2008@sis.smu.edu.sg
Subject Matter Expert(Ailiasing & Communication) Reena Chin Yun wen reena.chin.2008@sis.smu.edu.sg
Subject Matter Expert(Technology) Jolene Chia Shi Ming jolene.chia.2008@sis.smu.edu.sg
System Analyst Loh Wei Yi weiyi.loh.2008@sis.smu.edu.sg


Role Company Name Position Email
Faculty Supervisor Singapore Management University ZHENG Baihua Assistant Professor of School of Information Systems bhzheng@smu.edu.sg
Platinum Business Sponsor The Shipping Solution Pte Ltd (Management Team) Barry Lim Managing Director barry@theshippingsolutions.com
Platinum Business Sponsor The Shipping Solution Pte Ltd (Management Team) Jason Goh Sales Director jason@thshippingsolutions.com

Company Background and Formation

Overview of Company Detail (Client/Sponsor)

The Shipping Solutions is a new Electronic-Solutions and Media organization with an extensive background in logistics.

The core of our business is to aid the Singapore shipping industry to excel in terms of improved efficiency, and productivity, through the provision and advertisement of vital information of the services that these companies provide, to the public.

The Shipping Solutions understands the demanding process faced by Shipping Lines (Carriers) when they handle their service lanes enquiries from their logistics partners (Co-Loaders, Forwarders, Direct Shippers). In the current globally competitive logistics market, there is a constant need to make necessary changes and strategically plan for vessels' sailing schedules in order to cater to the ever changing, fast-paced, and dynamic market's needs. Hence, the operations or sales department have dedicated a lot of time to the answering and clarification of their clients' enquiries.

www.TheShippingSolutions.com was designed and developed especially for the sole purpose of compiling and streamlining your service lanes and sailing schedules. These data will be distributed and shared with the relevant members of the portal, to provide a one stop solution centre to cater to all your clients' needs, as well as to answer all their queries as to the details of the services you provide.

Project Overview

Project Description

We are proposing to develop a one-stop logistics platform,a Freight Management Portal .In order to understand the reasons and motivations behind our choice of project,we would provide you a brief introduction of the background of the shipping industry in Singapore


There are 3 main groups in the shipping industry and they are the Carriers,Direct Shippers and Forwarders.Below is a brief and simplified description of each group.


Root Cause Issues and Problems

1) Lack of Auto-Mated process & Real Life Information

Operation Flow between Forwarder and Direct Shipper

Problem Description: Currently,a lot of manual labours are required when placing a request.Firstly,the direct shipper will make his logistical request via the forwarder.The forwarded will then match the direct shipper's logistical request with the sailing schedule of the carrier.If the carrier is unable to accede to his request,he will then have to check with several carriers until he finds a match and then place a booking.

Solution: The Shipping Solutions is our client and they have proposed a idea on resolving this huge inefficiency by developing a portal that provides a fast and efficient means of searching for the most appropriate schedule and we have chosen the development of this portal to be our project

Business Impact: Reduce the tedious manual process time, Reduce probability of human error propagation which will in turn increase the efficient level.


As mentioned earlier,our main purpose is to deliver the Freight Management Portal which is deployed on a web server to the sponsor.Beside the main functionalities that the client has proposed,we have also proposed several additional functionalities which we strongly believe will strengthen the usability and attractiveness of the portal.


Our Scope comprises of a development of a one-stop logistics portal.It constitutes the following functionalities:


Project Plan

Project Milestone

We are using an iterative approach to manage this project.The table below is an overview of the 4 different phases of project.



Risks/Assumptions Mitigation Plan
We will be using the server provided by the client that uses PLESK - the server control panel, we assume that PLESK has the appropriate Tomcat and MySQL software that we intend to use for the portal. If PLESK does not have the required software,we would have to upgrade to the latest PLESK or we will decide to bypass the panel(worst case scenario)
None of us have prior knowledge in using AJAX and we assume it will be easy to learn through resources available on the Internet and reference materials from the library. If AJAX proves to be difficult to learn via online resources alone,we will be contacting friends who have prior experience with AJAX and they are willing to spend some effort to guide us in using AJAX
We assume the learning curve for RTC(Rational Team Concert)is not steep. If the learning curve for RTC is too steep,we might drop the idea of using it to aid the development process and use a simpler tool such as Microsoft Live Small Business
We assume that all change of requirements by our supervisor and project sponsor will not hamper our project schedule If the change of requirements is too huge,we will re-evaluate our current situation.If we are unable to accommodate to the change in schedule,we may reject it completely.However,if the change is critical to the client then we may drop an existing functionality in the place of the new change.

Resource and reference

1) Web resources in using RTC,AJAX

2) A Web server to host and deploy our portal