Difference between revisions of "IS480 Team wiki:2018T1 FORD INTERNAL TESTING"

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=== Test Instruction Form ===
=== Test cases & Test results ===
<div style="font-family: Verdana;">
<div style="font-family: Verdana;">
<li><b>Admin Portal Testing: </b> Instructions can be found [https://goo.gl/forms/Ut98qh5GxBe9sFzM2 here] <br/></li>
<li>Instructions can be found [https://docs.google.com/spreadsheets/d/12Pow7ThbIItgcasHOp6Tn7_UL8jzzG0DBsQj_Ethd5c/edit#gid=0 here] <br/></li>
<li><b>Chatbot Testing:  </b> Instructions can be found [https://goo.gl/forms/x8KkwrZWjECBugoG3 here] <br/></li>

Revision as of 00:32, 21 August 2018


Ford home logo.png   HOME


Ford about us.png   ABOUT US


Ford project overview.png   PROJECT OVERVIEW


Ford project management.png   PROJECT MANAGEMENT


Ford documentation.png   DOCUMENTATION


Internal Testing 1

Testing Plan

  • Date: 6 July
  • Iteration: 3
  • Location: SMU SIS GSR 2.3
  • Participants: 6 PSA help desk staff
  • Testing system: Windows
  • Testing platform: Google Chrome


  • To test the accuracy rate of the chatbot


Portnet Related Enquiries

Test cases & Test results

  • Instructions can be found here

Key Comments Raised by the Help Desk Staff

Chatbot Chatbot logic need to be improved to handle some corner questions, such as specific error code.
Admin Portal Dashboard should be more informative, eg dual axis for hit analysis graph

Time frame filtering function should be added, which allows users to filter by day, week, month

Overall Result

  • The admin portal is fully functioning with 0 bug detected.
  • There are minor logic errors found for chatbot, which will be fixed during next iteration.