Difference between revisions of "IS480 Team wiki:2018T1 FORD INTERNAL TESTING"
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Revision as of 00:35, 21 August 2018
Contents
Internal Testing 1
Testing Plan
- Date: 6 July
- Iteration: 3
- Location: SMU SIS GSR 2.3
- Participants: 6 PSA help desk staff
- Testing system: Windows
- Testing platform: Google Chrome
Objective
- To test the accuracy rate of the chatbot
Scope
Chatbot |
---|
Portnet Related Enquiries |
Test cases & Test results
- Instructions can be found here
Key Findings
Functionality | Application Behaviour | Changes proposed |
---|---|---|
Chatbot | Accuracy rate: 85% | Develop more testing questions to expand the testing coverage for next round of testing |
Overall Result
- The natural language processing model meets the expectation, and the accuracy rate is satisfactory for our clients.