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Difference between revisions of "IS480 Team wiki:2018T1 FORD INTERNAL TESTING"

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<li>The admin portal is fully functioning with 0 bug detected.</li>
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<li>The natural language processing model meets the expectation, and the accuracy rate is satisfactory for our clients.</li>
<li>There are minor logic errors found for chatbot, which will be fixed during next iteration.</li>
 
 
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Revision as of 00:35, 21 August 2018

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Internal Testing 1

Testing Plan

  • Date: 6 July
  • Iteration: 3
  • Location: SMU SIS GSR 2.3
  • Participants: 6 PSA help desk staff
  • Testing system: Windows
  • Testing platform: Google Chrome

Objective

  • To test the accuracy rate of the chatbot

Scope

Chatbot
Portnet Related Enquiries

Test cases & Test results

  • Instructions can be found here

Key Findings

Functionality Application Behaviour Changes proposed
Chatbot Accuracy rate: 85% Develop more testing questions to expand the testing coverage for next round of testing

Overall Result

  • The natural language processing model meets the expectation, and the accuracy rate is satisfactory for our clients.