Difference between revisions of "IS480 Team wiki:2018T1 FORD INTERNAL TESTING"
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Revision as of 00:31, 21 August 2018
Contents
Internal Testing 1
Testing Plan
- Date: 6 July
- Iteration: 3
- Location: SMU SIS GSR 2.3
- Participants: 6 PSA help desk staff
- Testing system: Windows
- Testing platform: Google Chrome
Objective
- To test the accuracy rate of the chatbot
Scope
| Chatbot |
|---|
| Portnet Related Enquiries |
Test Instruction Form
Key Comments Raised by the Help Desk Staff
| Chatbot | Chatbot logic need to be improved to handle some corner questions, such as specific error code. |
|---|---|
| Admin Portal | Dashboard should be more informative, eg dual axis for hit analysis graph
Time frame filtering function should be added, which allows users to filter by day, week, month |
Overall Result
- The admin portal is fully functioning with 0 bug detected.
- There are minor logic errors found for chatbot, which will be fixed during next iteration.
