Difference between revisions of "IS480 Team wiki:2018T1 FORD INTERNAL TESTING"
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− | + | == <div style="background: #FF7504; padding: 15px; font-weight: bold; line-height: 0.3em; font-size:18px; font-family:helvetica" ><font color= #FFFFFF>UAT 1</font></div> == | |
+ | |||
+ | === Testing Plan === | ||
+ | <div style="font-family: Verdana; "> | ||
+ | <p> | ||
+ | <ul> | ||
+ | <li><b>Date: </b>6 July<br/></li> | ||
+ | <li><b>Iteration: </b>3<br/></li> | ||
+ | <li><b>Location: </b>SMU SIS GSR 2.3<br/></li> | ||
+ | <li><b>Participants: </b>6 PSA help desk staff<br/></li> | ||
+ | <li><b>Testing system: </b>Windows<br/></li> | ||
+ | <li><b>Testing platform: </b>Google Chrome</li> | ||
+ | </ul> | ||
+ | </p> | ||
+ | </div> | ||
+ | |||
+ | === Objectives=== | ||
+ | <div style="font-family: Verdana;> | ||
+ | <p> | ||
+ | <ul> | ||
+ | <li>To test all the developed functionalities for both chatbot and dashboard</li> | ||
+ | <li>To test the accuracy rate of the chatbot</li> | ||
+ | <li>To test whether the functionalities and user experience meet expectations of the clients</li> | ||
+ | </ul> | ||
+ | </p> | ||
+ | </div> | ||
+ | |||
+ | === Scope === | ||
+ | <center> | ||
+ | {|class="wikitable" style="font-family: Verdana; background-color:#FFFFFF; width: 1000px;" align="center" | ||
+ | |- | ||
+ | ! style="color:#ecf0f1; background-color:#FF7504;" width="400pt" | Chatbot | ||
+ | ! style="color:#ecf0f1; background-color:#FF7504;" width="500pt" | Admin Portal | ||
+ | |- | ||
+ | |||
+ | |style="text-align: center;"| Portnet Related | ||
+ | |style="text-align: center;"| Authentication | ||
+ | |- | ||
+ | |||
+ | |style="text-align: center;"| Enquiries | ||
+ | |style="text-align: center;"| Dashboard - Hits Analysis | ||
+ | |- | ||
+ | |||
+ | |style="text-align: center;"| API Module | ||
+ | |style="text-align: center;"| Dashboard - Category Analysis | ||
+ | |- | ||
+ | |||
+ | |style="text-align: center;"| | ||
+ | |style="text-align: center;"| Account Management - Change Password | ||
+ | |- | ||
+ | |||
+ | |style="text-align: center;"| | ||
+ | |style="text-align: center;"| Account Management - Add New User | ||
+ | |- | ||
+ | |||
+ | |style="text-align: center;"| | ||
+ | |style="text-align: center;"| Data Management - Bootstrap | ||
+ | |- | ||
+ | |} | ||
+ | </center> | ||
+ | |||
+ | === Test Instruction Form === | ||
+ | <div style="font-family: Verdana;"> | ||
+ | <p> | ||
+ | <ul> | ||
+ | <li><b>Admin Portal Testing: </b> Instructions can be found [https://goo.gl/forms/Ut98qh5GxBe9sFzM2 here] <br/></li> | ||
+ | <li><b>Chatbot Testing: </b> Instructions can be found [https://goo.gl/forms/x8KkwrZWjECBugoG3 here] <br/></li> | ||
+ | </ul> | ||
+ | </p> | ||
+ | </div> | ||
+ | |||
+ | === Key Comments Raised by the Help Desk Staff === | ||
+ | <center> | ||
+ | {|class="wikitable" style="font-family: Verdana; background-color:#FFFFFF; width: 1000px;" align="center" | ||
+ | ! style="color:#ecf0f1; background-color:#FF7504;" width="200pt" | Chatbot | ||
+ | |style="text-align: left;"| Chatbot logic need to be improved to handle some corner questions, such as specific error code. | ||
+ | |- | ||
+ | ! style="color:#ecf0f1; background-color:#FF7504;" width="200pt" | Admin Portal | ||
+ | |style="text-align: left;"| Dashboard should be more informative, eg dual axis for hit analysis graph | ||
+ | Time frame filtering function should be added, which allows users to filter by day, week, month | ||
+ | |- | ||
+ | |} | ||
+ | </center> | ||
+ | |||
+ | === Overall Result === | ||
+ | <div style="font-family: Verdana; "> | ||
+ | <p> | ||
+ | <ul> | ||
+ | <li>The admin portal is fully functioning with 0 bug detected.</li> | ||
+ | <li>There are minor logic errors found for chatbot, which will be fixed during next iteration.</li> | ||
+ | </ul> | ||
+ | </p> | ||
+ | </div> |
Revision as of 00:29, 21 August 2018
Contents
UAT 1
Testing Plan
- Date: 6 July
- Iteration: 3
- Location: SMU SIS GSR 2.3
- Participants: 6 PSA help desk staff
- Testing system: Windows
- Testing platform: Google Chrome
Objectives
- To test all the developed functionalities for both chatbot and dashboard
- To test the accuracy rate of the chatbot
- To test whether the functionalities and user experience meet expectations of the clients
Scope
Chatbot | Admin Portal |
---|---|
Portnet Related | Authentication |
Enquiries | Dashboard - Hits Analysis |
API Module | Dashboard - Category Analysis |
Account Management - Change Password | |
Account Management - Add New User | |
Data Management - Bootstrap |
Test Instruction Form
Key Comments Raised by the Help Desk Staff
Chatbot | Chatbot logic need to be improved to handle some corner questions, such as specific error code. |
---|---|
Admin Portal | Dashboard should be more informative, eg dual axis for hit analysis graph
Time frame filtering function should be added, which allows users to filter by day, week, month |
Overall Result
- The admin portal is fully functioning with 0 bug detected.
- There are minor logic errors found for chatbot, which will be fixed during next iteration.