IS484 AY2020/21 Term 1: AltitudePlus

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Customer Mailing Address Analysis

Altitude+ Team Members

Team Logo.jpg

Name Email Role
Soh Ern Zher Timothy timothy.soh.2017@sis.smu.edu.sg Project Manager
Tan Hui Rong huirong.tan.2017@sis.smu.edu.sg Frontend Developer
Xavier Lur Zher Bang xavier.lur.2017@sis.smu.edu.sg Frontend Developer
Liu Zuo Lin zuolin.liu.2017@sis.smu.edu.sg Backend Developer
Truong Hai Bang hbtruong.2017@sis.smu.edu.sg Backend Developer
Wan Ding Yang dingyang.wan.2018@sis.smu.edu.sg Backend Developer

Faculty Supervisor

Email Name
Professor Alan Megarel alanmegargel@smu.edu.sg
Professor Dennis Ng dennisng@smu.edu.sg

Citibank (Citi Ventures)
Name Email Role
Yuqian Song yuqian.song@citi.com Head of APAC / EMEA Data Services and Head of Global Advanced Analytics Technology Solutions
Ashish Awasthi ashish.awasthi@citi.com Citibank Project Lead

Project Overview

Project Description and Motivation

Addresses of people and businesses contain important information about them and Citibank is currently exploring the space of address analytics to gather address data usable in models and analytics.

We will be developing an internal application for Citibank to periodically collect address-related data from multiple public data sources, pre-process and analyse the data. We aim to generate insights that supplements Citibank's existing models and use cases, such as targeted financial offering recommendations to enhance the experience for both customers and businesses.

Stakeholders

Stakeholder Type Description
Sponsor Yuqian Song, Head of APAC / EMEA Data Services and Head of Global Advanced Analytics Technology Solutions
User

Data analysts and architects at Citibank’s Global Consumer Technology (GCT)

The GCT team is seeking an application that would

1. Collect information on countries such as geographical and economic indicators from reputable sources periodically

2. Process collected information and make the data available to lookup by country or region to be used by models and analytics queries.

3. Parse unstructured customer and merchant addresses and generate analytical insights on them.

4. Visualise the information and addresses in customisable formats such as charts and graphs

5. Enable the team to easily retrieve information and embeddings through API call

6. Enhance Citibank’s existing model using the additional information collected

Advisors / Practitioners / Mentors

Alan Megargel - Contact point from SMU

Dennis Ng - Contact point from SMU

Deliverables

A proof of concept representing an internal application to be integrated with Citibank’s existing backend - an analytics tool that derives and generates actionable insights based on user-input addresses as well as open source data e.g. IMF, DBpedia, OneMap API etc.

Our application will be segregated into 2 sections - the frontend and backend application. We will also include comprehensive documentation detailing the functionalities and implementation of our applications.