ANLY482 AY2016-17 T2 Group23 Silver Daisies
Chartible organisation
Introduction
Thye Hua Kuan Moral Charities (THKMC), established in October 2011 is the charity arm of Thye Hua Kwan Moral Society. With its mission “To serve mankind”, THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children.
Our project focuses on their Medical Escort Transport (MET) service, which aims to transport homebound elders who are unable to attend medical appointments/treatments on their own and have no suitable or available caregiver to take them to their medical appointment/treatments. Despite being a meaningful initiative, the MET service currently faces profitability issues. Our project hopes to pinpoint the cause of the problem, and improve its efficiency so as to allow them to gain healthy surpluses.
Current Problem
The Medical Escort Transport (MET) service faces profitability issue. The costs of transport service is higher than expected, thus affecting the profitability of this service. Thus THKMC requires the team to analyze their cost structure and pinpoint where the inefficiency lies. After which, the team can formulate an ideal strategy to bring back healthy surpluses to THKMC.
Lack of data analysis: THKMC had invested in sensors on their vehicles but currently lack utilization of the data as they have yet to establish a dedicated team to analyze on it.
Silver Daisies
Supervised by Prof. Kam Tin Seong, Silver Daisies is an analytic team of 3 takes on the project of optimising Singapore Silver Pages's Medical Escort and Transport Services
