Project overview
The objective of the project is to create an analytics dashboard that helps the company with automating the aforementioned problems. The analytics dashboard will provide a forecasting tool, store and process information that helps to manage the operations and allocation of resource for the company.
The company’s main problem is related to expansion. There is always a mismatch of instructors and misallocation of resources to cater to the different needs of each programme. For example, a programme can be scheduled without consideration of the availability of the instructors, causing the company to call for backup instructors (usually part-timers) that may not be as proficient at the job. The company wishes to keep track of the client database and information and identify use insights such as: how many kids, how much revenue, how many instructors needed on average etc. The company is also keen to find a way to analyse instructors performance and hopes to have a tool for instructors to use to help them run the projects and programmes on their own such as expecting or forecasting the number of resources needed.