ANLY482 AY2017-18 T2 Group 16
Project Overview
Volunteers are individuals or groups who provide services to an organization for no financial gain, in order to benefit another individual, group or organization. Beyond simply providing their services or labour, volunteers in Singapore are more likely to donate, provide technical expertise for the Voluntary Welfare Organization (VWO) itself, and even connect the VWO to other resources and connections.
However, because they are unpaid, their financial impact is unaccounted for and unmeasured, and the social impact that they make has until recently been unquantifiable. This makes VWOs more likely to forget the importance of cultivating a strong volunteer workforce. Hence, the Young Men Christian Association (YMCA) would like to categorize and quantify the impact that volunteers make - as compared to other important aspects such as funding and staff - on their key programmes in a Social Return on Investment (SROI) framework that will map out the exact quantitative impact made by the programme on their respective stakeholders.
The Client
Established in 1902, the YMCA of Singapore is a volunteer-based Christian organisation that seeks to serve and impact all members of the community, regardless of race, language or religion, through programmes, services and enterprises to develop the body, mind and spirit.
YMCA celebrated 115 years of service to the Singapore community in 2017.
The Team
