ANLY482 AY2016-17 T2 Group 2 Project Overview

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PROJECT OVERVIEW

 

FINDINGS

 

PROJECT DOCUMENTATION

 

PROJECT MANAGEMENT

Background Data Source Methodology

Project Background

The Li Ka Shing Library, Singapore Management University’s library centred, was officially opened on 24 February 2006. The library was established and named after Hong Kong businessman Dr. Li Ka-shing, Chairman of Cheung Kong (Holdings) Limited and Hutchison Whampoa Limited. The Li Ka Shing Foundation also donated and endowed the library for collections and to Singapore Management University (SMU) for scholarship. The main purpose of the Li Ka Shing Library is to provide academic and professional knowledge resources and services to support the research and learning needs of the SMU community.

Today, the Li Ka Shing Library offers facilitation of knowledge creation via its electronic search platform and a wide array of research resources on and off campus. With over 360 000 printed and electronic books, over 80 000 printed and electronic journals, more than 160 electronic databases, over 16 000 SMU research publications in its Institutional Repository, and Oral History Collection, the Li Ka shing Library is a platform for the SMU community to enhance learning, both individually and collaboratively.

Minister Mentor Lee Kuan Yew has supported the Li Ka Shing Library to be seen as “the intellectual hub and a centre for research for faculty; as a place for students to come and collaborate.” In recognition of its effort towards improving effectiveness, productivity, and in building a culture of continuous improvement, the Li Ka Shing Library won the Outstanding Department Award at the Business Excellence Awards event hosted by President Prof. Arnoud De Meyer.

In essence, the Li Ka Shing Library is affectionately known to us students as the hub of the city campus where we spend most of our days revising and using both online and hard-copy Library resources.


Project Motivation

The role of the analytics team (part of Learning & Information Services) in Li Ka Shing Library is to discover meaningful insights about user behaviour so as to provide necessary assistance in forms of library e-resources training, helpdesk and support. However, the current problem is that they do not know what to do with the logging data collected from the library’s main web page, http://library.smu.edu.sg/. Thus, the logging data files are neglected and therefore the library analytics team wishes to collaborate with us in realizing the full potential of this data.


Project Objectives