Final Progress

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Mid-Term Progress


Final Progressnew!



NoDateDocument
01 Final Conference Paper
02 Final Presentation Slides
03 [[|Final Poster]


An excerpt from the Final Conference Paper is shown below. For more information on the analysis, please download the paper or contact the team.

Abstract


The healthcare industry has always been concerned with gathering insights on patients and their no-show appointments. The number of no-show appointments has an impact on the cost and clinic utilization. It creates an opportunity cost for another patient who is unable to make use of the no-show appointment slot to get a consultation from a doctor or an allied health professional. In this study, we aim to identify significant variables that affect no-show appointments in Hospital X. The data used for this model building process is provided to us by our sponsor, a medical consultant at Hospital X. Taking references from past literature review, we will select and derive relevant variables to be used for modelling. We will develop logistic regression and decision tree models to predict the probability of no-shows for Hospital X using both patient information and individual clinical appointment attendance records. We will then compare the different models and assess the results. Based on our findings, we will end the report with set of implications and results for Hospital X.

Introduction


With regards to the state of mental health disorders in children, there has been an increase of cases from 533 in 1980 to 3051 in 2010. A medical study (Woo, et al, 2007) has shown that one in eight children in Singapore has emotional disorders, and one in 20 has behavioural disorders, only 10% ever see a psychiatrist. Thus, it places an emphasis in understanding no- show appointments. Appointments are made for a reason. When patients default on their appointments, they miss the opportunity for a medical consultation and thus, place their health status at risk. No-show appointment is defined as when a patient does not attend for a scheduled clinic appointment or cancels with such minimal lead time that the slot cannot be filled (Huang & Hanauer, 2014). The impact of no-show appointments includes disruption of efficient operations of the clinics, provider productivity, decreased access to care and depriving other patients of the opportunity to see a medical professional during no-show appointments.

Project Background


Hospital X is a pioneer tertiary hospital that provides a comprehensive range of medical and rehabilitative services for children, adolescents, adults and the elderly. Patients are usually referred to Hospital X by other medical institutions or they booked an appointment directly. Patients can be categorised according to their appointments with a doctor, an allied health professional or even both.