ANLY482 AY2016-17 T2 Group16: HOME/Interim

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INTERIM PROGRESS

Overview

The objective of this project is to provide insights on eBook databases and their users for Li Ka Shing Library Analytics Team. The analysis is not limited to eBook databases but also studies the general traits of other databases. As much of analysis is done on proxy server request logs, data cleaning is a major component of this project. The analysis results will help Li Ka Shing Library understand the usage pattern of its users, and better serve SMU community with increasing demand for professional knowledge.

Data Overview

The data we will work with is request log data (a.k.a. digital trace) and student data. Request log is a NCSA Common Log Format (CLF) data with billions of record captured by the library’s URL rewriting proxy server. This dataset captures all user request to external databases. The record attributes are user ID, request time, http request line (method, URL, and protocol), response time, and user agent. The student data, specifying faculty, admission year, graduation year, and degree program, is also provided in csv format for the team. For non-disclosure reason, the user identifier - emails - are obfuscated by hashing to a 64-digit long hexadecimal numbers. The hashed ID will be used to link up two tables. Please refer to appendix for the complete data dimensions and samples. The request log records are filed by months. The monthly numbers of records in request log data vary from 3 million to 6 million and the file sizes around 2 GB. Student dataset contains 22,427 records for students not only limited to full-time but also postgraduates and exchange students. There are users other than students (e.g. alumni, staff, visiting students and anonymous users), but the scope of this project is only limited to students because of the availability and insightfulness of student data.

Exploratory Data Analysis

Exploratory data analysis (EDA) was done on student data and request log data respectively. Through EDA, we hope to:

• understand data volume and dimensions
• assess data quality, including completeness, validity, consistency and accuracy
• formulate hypotheses for analysis and
• determine proper analysis approaches

Student

1. Understanding the data :

The headers of student data are not self-explanatory. We studied the values of each columns and determined the meeting for “statistical categories” as is shown in the table below.

2. Data quality :

By comparing the number of student IDs with unique number of students, we confirmed there is not duplicate identifier. Besides, there is no missing values under faculty, degree name and admission year. We filled in the missing values in graduation year “in process”.

3. Student program distribution :

To find out the faculty distribution, we plotted bar chart Chart 1. From the bar chart, we observed that most of the students who visited the school library website for research are business students followed by “Others”. We investigated who make up the “Other” category by summarising categories in “Degree” column.
Based on Table 2, we analysed the “Others” category and found out that most of them belong to International Exchange Programme, followed by Local Exchange Programme student and H3 Program students.

4. Breakdown of students based on enrolment year :

The table below shows the number of students by admission and graduation year. There are no records with graduation year before Admission year. From Table 4 we learnt that most of undergraduate students graduate within 4 years, which reflect the reality. Comparing the two tables, various postgraduate and non-degree programs reduces the average duration of study.

Request Logs

The sheer volume of data posed a challenge in EDA phase. Thus, we started from samples of 1 million records and then extended to the full dataset. Many levels of data cleaning are necessary to discover database usage patterns.

• Dataset contains duplicate records
• Many requests are directed to web resources
• Requests created by users do not necessarily directly to a title, instead they may be created by navigating to various pages
• Database name is not explicitly shown in the dataset, but has to be derived from URL domains
• User input and requested title can only be extracted from GET request parameters. Databases use different methods to encode the request information.

1. Duplicated records :

Through observation, we discovered request records contain duplicate rows (defined as a user makes multiple identical requests with the same URL in the same time frame). This is supposedly caused by auto or manual page refresh but we cannot ascertain the actual reason.
By and large, the number of duplicate lines correlates with the number of lines for each database, and they amount to 5% of all requests, which is a reasonable amount to remove. To find out the relative number of duplicate lines by domain, we normalised it against the total occurrence of the domains. The result shows they are fairly distributed among most domains without one single domain owning too much proportion of duplicate records.

Customer Surveys Results Analysis