Difference between revisions of "ANLY482 AY2016-17 T2 Group21 : PROJECT FINDINGS"

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<div style="font-size:16px"><b>Understanding User Base</b></div>
 
<div style="font-size:16px"><b>Understanding User Base</b></div>
 
Our team brokedown Dressabelle's user base in three categories:  
 
Our team brokedown Dressabelle's user base in three categories:  
 +
 
- Guest Customers (those that purchase without an account)
 
- Guest Customers (those that purchase without an account)
 +
 
- Registered Customers (those that purchase with a registered account)
 
- Registered Customers (those that purchase with a registered account)
 +
 
- Registered Customers (those that have an account but has never purchased anything)
 
- Registered Customers (those that have an account but has never purchased anything)
  

Revision as of 01:47, 23 February 2017

PROJECTS

HOME

 

ABOUT US

 

PROJECT OVERVIEW

 

PROJECT FINDINGS

 

PROJECT MANAGEMENT

 

DOCUMENTATION

Exploratory Data Analysis

Understanding User Base

Our team brokedown Dressabelle's user base in three categories:

- Guest Customers (those that purchase without an account)

- Registered Customers (those that purchase with a registered account)

- Registered Customers (those that have an account but has never purchased anything)

Userbreakdown.png total users

Findings: ⅓ of total users do not make purchases


Customervalue.png

Findings:

1. Top 25% of most valuable customers gives 72.52% of revenue

2. Top customers on average orders 12 times more than bottom tier customer


Understanding User Growth
Userreg.png

Findings:

1. Huge growth in 2013-14

2. Large growth of non-buyers in 2016, possibility due to offline referral