Difference between revisions of "G7 Project Overview"

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The figure above highlights the journey of a shipment, from the point a booking is received, the multiple touch points it goes through until it is delivered to its destination. Due to the vast spread of DHL’s operations, serving a single business account often requires shipment to be delivered to several parts of the globe.
 
The figure above highlights the journey of a shipment, from the point a booking is received, the multiple touch points it goes through until it is delivered to its destination. Due to the vast spread of DHL’s operations, serving a single business account often requires shipment to be delivered to several parts of the globe.
 
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The CSI department and the GAM’s have voiced concerns with the existing visualization platforms to analyze the traffic patterns of the shipment. Currently, a typical GAM would visualize available data on his local files using simple Pivot Tables and Charts on an Excel Spreadsheet. This prevents a comprehensive one-stop analysis from being done. Moreover, due to a lack of standardization in contributing parameters across several business accounts – insights into the delivery time of shipments, out the door (OTD) performance, performance of carriers, and other similar insights cannot be made.
 
The CSI department and the GAM’s have voiced concerns with the existing visualization platforms to analyze the traffic patterns of the shipment. Currently, a typical GAM would visualize available data on his local files using simple Pivot Tables and Charts on an Excel Spreadsheet. This prevents a comprehensive one-stop analysis from being done. Moreover, due to a lack of standardization in contributing parameters across several business accounts – insights into the delivery time of shipments, out the door (OTD) performance, performance of carriers, and other similar insights cannot be made.
 
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Revision as of 18:22, 25 February 2018

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HOME

 

PROJECT OVERVIEW

 

ANALYSIS & FINDINGS

 

PROJECT MANAGEMENT

 

ABOUT US

 

PRACTICUM HOMEPAGE

 


DHL ContextPhoto.jpg

The figure above highlights the journey of a shipment, from the point a booking is received, the multiple touch points it goes through until it is delivered to its destination. Due to the vast spread of DHL’s operations, serving a single business account often requires shipment to be delivered to several parts of the globe.

The CSI department and the GAM’s have voiced concerns with the existing visualization platforms to analyze the traffic patterns of the shipment. Currently, a typical GAM would visualize available data on his local files using simple Pivot Tables and Charts on an Excel Spreadsheet. This prevents a comprehensive one-stop analysis from being done. Moreover, due to a lack of standardization in contributing parameters across several business accounts – insights into the delivery time of shipments, out the door (OTD) performance, performance of carriers, and other similar insights cannot be made.