IS428 AY2019-20T2 Assign ONG LI TING: Visualization

OVERVIEW

DATA

VISUALIZATION

TASK ANSWERS

MISCELLANEOUS

Walk Through

Walk Through The interactive visualisation can be accessed here –

https://public.tableau.com/profile/ong.li.ting#!/vizhome/OngLiTing_Assignment_v3/Overview?publish=yes

The visualisation consists of the following modules:

• Overview
• Respondent Demographic
• Library Preference
• Visits/Usage Frequency
• Service Importance
• Service Performance
• Satisfaction vs Recommendation
• Top Comments

Overview

User will first be greeted by a dashboard, that serves as a description of the project. Information like the project background, motivation, objectives, survey data and wiki link will be posted on this page as well. Simply navigate to other information with the side bar. On this same page, the user can navigate to the other interactive modules of this visualisation by clicking on the respective icons on top.

Number	Description
1	Navigation A Navigation bar that brings the user to other tabs of the dashboard. The other tabs include: Overview Respondent Demographic Library Preference Visits/Usage Frequency Service Importance Service Performance Satisfaction vs Recommendation Top Comments
2	Library Website Upon clicking on the picture, user will be navigated to the SMU Library website (https://library.smu.edu.sg/about/about-us-overview). This will allow the user to get more information about the libraries including the vision, mission, facilities and etcetera.
3	Navigation B Other navigations to more information about the project. The information includes: Project Motivation Project Objective About the Data Project Wiki This will give the user the context of the project.
4	Description Description of the selected tab based on the navigation from 3.

Respondents Demographic

This is the breakdown of respondents by position (e.g. Undergraduate year 1). User can hover over the bar to see the breakdown of the respondents by study area (e.g. Information Systems). The purpose of this page is to fulfil the objective on identifying SMU Libraries key users by position and study area. This is important for SMU Libraries in identifying its “target market” and knowing whose “voice” they are hearing from. This helps the user in better decision making, future strategies, improvement to future survey plan as well as identifying any limitations.

Number	Description
1	Summary The short description purpose is to give the user a condensed idea of the chart usage and its interactive features (hovering). It aids the user in identifying the key details and nothing else that requires heavy processing.
2	Main Chart The bar chart depicts the distribution of the types of survey respondent. It is arranged in descending order by the number of survey records. The bar chart is an easy method to allow the user to compare the different position (e.g. Undergraduate year 1) with another position (e.g. Exchange student) at one glance.
3	Secondary Chart Upon hovering on a selected bar chart (number 2), the user will be presented with a pie chart and additional information like the number of records for the selected bar. The pie chart will allow the user to see the profile breakdown of the respondents by study area (e.g. business). Pie chart is used for this visualisation as it allows the user to see the total proportion that made up of a certain study area since the size of the circle is proportional to the total quantity it represents.

Library Preference

User will first be greeted by a dashboard, that serves as a description of the project. Information like the project background, motivation, objectives, survey data and wiki link will be posted on this page as well. Simply navigate to other information with the side bar. On this same page, the user can navigate to the other interactive modules of this visualisation by clicking on the respective icons on top.

Number	Description
1	Navigation A Navigation bar that brings the user to other tabs of the dashboard. The other tabs include: Overview Respondent Demographic Library Preference Visits/Usage Frequency Service Importance Service Performance Satisfaction vs Recommendation Top Comments
2	Library Website Upon clicking on the picture, user will be navigated to the SMU Library website (https://library.smu.edu.sg/about/about-us-overview). This will allow the user to get more information about the libraries including the vision, mission, facilities and etcetera.
3	Navigation B Other navigations to more information about the project. The information includes: Project Motivation Project Objective About the Data Project Wiki This will give the user the context of the project.
4	Description Description of the selected tab based on the navigation from 3.

Visit/Usage Frequency

User will first be greeted by a dashboard, that serves as a description of the project. Information like the project background, motivation, objectives, survey data and wiki link will be posted on this page as well. Simply navigate to other information with the side bar. On this same page, the user can navigate to the other interactive modules of this visualisation by clicking on the respective icons on top.

Number	Description
1	Navigation A Navigation bar that brings the user to other tabs of the dashboard. The other tabs include: Overview Respondent Demographic Library Preference Visits/Usage Frequency Service Importance Service Performance Satisfaction vs Recommendation Top Comments
2	Library Website Upon clicking on the picture, user will be navigated to the SMU Library website (https://library.smu.edu.sg/about/about-us-overview). This will allow the user to get more information about the libraries including the vision, mission, facilities and etcetera.
3	Navigation B Other navigations to more information about the project. The information includes: Project Motivation Project Objective About the Data Project Wiki This will give the user the context of the project.
4	Description Description of the selected tab based on the navigation from 3.