IS428 AY2019-20T2 Assign YIP JIAN MING
Overview
Every two years, SMU Libraries conduct a comprehensive survey in which faculty, students and staff can rate various aspects of SMU library's services. The survey results are an important feedback for SMU libraries to understand the quality of their services and facilities and identify key areas that needs improvement to better meet the needs of their users.
The 2018 Survey Results is being used to this visualization. The past reports are mainly made-up of pages of tables, which are very difficult to comprehend. In view of this, the task is to apply appropriate data visualisation to transform these tables into visual representation that allow SMU libraries to gain useful insights.
Objectives
In this assignment, I am tasked to utilize visual analytics approach to reveal the level of services provided by SMU libraries as perceived by:
- the undergraduate students,
- the postgraduate students,
- the faculty,
- the staff.
