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SColutions Scope

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Project Scope

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Primary Features

1. User Account Management

Each Myhubstore user will be able to manage their account at their own discretion. This includes the following:

  • Manage Individual Account Particulars
  • Manage Multiple Stores (Only for Premium Accounts and above)
  • Manage Individual Items Published
  • Leverage On Personal Social Networks to Increase Visibility of Store & Items

2. Individual Store Management

Under store management, a user can hold 1 to many stores under his account (To have and manage more than one account, a user has to sign up for a payment plan under any one of the premium account plans). There are two separate types of user accounts to cater to different segments of users:

  • Free Account
    When Myhubstore users first create an account and join the web app, they will be entitled to a free account which provides them with the full range of services offered. However, this service is only valid for 3 months and there is a maximum limit of 25 items to be listed for stores using this account.
  • Premium Account For users who have experienced and enjoyed the services provided by myhubstore, users can then seek greater benefits such as holding more stores and selling more items by signing up for the premium account. Under this section, there are sub segments which provide more functions such as personalized analysis of their shops for users (Platinum Account). Users who intend to sign up for the premium accounts have to make a yearly payment through the use of Paypal which will be integrated into the myhubstore system. (Pricing has not been finalized with sponsor)
    • Gold Class
      Gold class users are able to hold up to 10 stores under their store management as well as sell up to 100 items per store.
    • Platinum Class
      Platinum class users are able to hold up to 25 stores under their store management and sell up to 1000 items per user. Additionally, users will be able to have a personalized dashboard on their store performance per month. This analysis includes showing users which items/stores are being visited. Comments from the Facebook graph API will also provide analysis into what users are talking about.

Going forward, the administrator will be provided the ability to create more Account types using his administrator account.

3. Store Item Management

As part of the store item management, Myhubstore users will be allowed to access their portfolio store items and manage them individually. This can be viewed in more detail at the Medium Fidelity Section. The scope of managing each item encompasses the following:

  • Update of Item Details
  • Track item views
  • View likes, comments and ratings of item

Besides this, Myhubstore provides every user an overarching analysis of their store items across 5 different transaction types:

  • Selling
  • Trading
  • Give aways
  • Renting
  • Make an Offer

4. Transaction Management

Each transaction will be tracked and tagged to a particular seller, buyer & transaction method. These transactions are tracked and logged into the database for analysis (Administrator Analytic Function). Additionally, buyers, sellers and other users will be able to view historical transaction records. This can be used in the event of a recall order due to product defects or malfunction.

5. Administrator Analytics Management

Leveraging on information provided by Social Network Platforms for example, Facebook Graph API (Comments, Likes, Share on Wall & Messages to Friends) as well as Twitter & Google+ APIs (To be Explored After Acceptance), the administrator will be able to view a visual representation of customer patterns & sales trends (Use of D3 tools to provide visual analysis on the data provided by the social media platforms).

Visual representation will take in a wide variety of inputs such as No of Views per Item/Store page, users with the highest user interaction (Facebook Graph API - comments on store/item). This function will utilize a wide range of d3 data driven tools to visually provide information for better insights and analysis, facilitating better store management for analysis.

Secondary Features

1. Social Network Connections

This project will focus on using the following social network connections mentioned below to achieve the highest amount of web content engagement and sales interaction.

  • Facebook
    The Facebook platform will allow Myhubstore users retrieve friends from the social network and share new sales products from Myhubstore with them. Additionally, Myhubstore users can select specific groups of friends to share a product with. This sharing can be in the form of live chatroom interaction, likes or ratings which can potentially lead to a successful transaction. Facebook allows Myhubstore to capitalize on a large existing user base, with social interactive features to increase user traffic, thus reaching out to a wide range of audience and increasing the probability of making successful transactions.
  • Google+
    Similar to Facebook, the connection with Google+ will allow for users to be share, shout-outs and discuss new items and stores on their account.
  • Twitter
    The Twitter platform takes on a different role from Facebook and Google+. As a social network which focuses on short, concise and impactful text, this platform will allow users to share items and details efficiently. Users are also able to post interesting new store items/stores to their twitter account to increase web visibility.

2. Rate, Like & Comment Function

Each individual item or stores have a like/dislike function, text box for comments and given a rating on by fellow Myhubstore users. This allows a user based quality check mechanism, providing an efficient and accurate measure for feedback. It also helps users have a better understanding of the items and stores which they may have interest in making a transaction with.

3. Search Function

As part of all e-commerce business, the search function allows users to be able to find information efficiently. This will be done by tagging each item, store and user to a unique metadata tag which allows for quick and effective searching.

Tertiary Features

1. Chat Function

A live chat function will be created similar to the Facebook chat function where users will be able to discuss item information with counter-parties. This will allow users to have better understanding of the items sold or perhaps allow the discussion of asking price for a particular product.

2. Commission Function

Myhubstore users will be able to earn commission by selling other people’s products on their own social networks and earn a commission (% of sales price). By leveraging on a user's popularity on social networks, the more a user is able to carry out more transactions, the more commission money he/she will be able to earn. The commission % will be listed on each item's site.