1. User Account Management
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Each Myhubstore user will be able to manage their account at their own discretion. This includes the following:
- Manage Individual Account Particulars
- Manage Multiple Stores (Only for Premium Accounts and above)
- Manage Individual Items Published
- Leverage On Personal Social Networks to Increase Visibility of Store & Items
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2. Individual Store Management
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Under store management, a user can hold 1 to many stores under his account (To have and
manage more than one account, a user has to sign up for a payment plan under any one of
the premium account plans). There are two separate types of user accounts to cater to
different segments of users:
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Free Account
When Myhubstore users first create an account and join the web app, they
will be entitled to a free account which provides them with the full range
of services offered. However, this service is only valid for 3 months and
there is a maximum limit of 25 items to be listed for stores using this
account.
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Premium Account
For users who have experienced and enjoyed the services provided by
myhubstore, users can then seek greater benefits such as holding more
stores and selling more items by signing up for the premium account. Under
this section, there are sub segments which provide more functions such as
personalized analysis of their shops for users (Platinum Account). Users
who intend to sign up for the premium accounts have to make a yearly
payment through the use of Paypal which will be integrated into the
myhubstore system. (Pricing has not been finalized with sponsor)
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Gold Class
Gold class users are able to hold up to 10 stores under
their store management as well as sell up to 100 items per
store.
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Platinum Class
Platinum class users are able to hold up to 25 stores
under their store management and sell up to 1000 items per
user. Additionally, users will be able to have a
personalized dashboard on their store performance per
month. This analysis includes showing users which
items/stores are being visited. Comments from the Facebook
graph API will also provide analysis into what users are
talking about.
Going forward, the administrator will be provided the ability to create more Account types
using his administrator account.
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3. Store Item Management
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As part of the store item management, Myhubstore users will be allowed to access their
portfolio store items and manage them individually. This can be viewed in more detail at
the Medium Fidelity Section. The scope of managing each item
encompasses the following:
- Update of Item Details
- Track item views
- View likes, comments and ratings of item
Besides this, Myhubstore provides every user an overarching analysis of their store items
across 5 different transaction types:
- Selling
- Trading
- Give aways
- Renting
- Make an Offer
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4. Transaction Management
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Each transaction will be tracked and tagged to a particular seller, buyer & transaction
method. These transactions are tracked and logged into the database for analysis
(Administrator Analytic Function). Additionally, buyers, sellers and other users will be
able to view historical transaction records. This can be used in the event of a recall
order due to product defects or malfunction.
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5. Administrator Analytics Management
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Leveraging on information provided by Social Network Platforms for example, Facebook Graph API
(Comments, Likes, Share on Wall & Messages to Friends) as well as Twitter & Google+ APIs (To be
Explored After Acceptance), the administrator will be able to view a visual representation of
customer patterns & sales trends (Use of D3 tools to provide visual analysis on the data provided
by the social media platforms).
Visual representation will take in a wide variety of inputs such as No of Views per Item/Store
page, users with the highest user interaction (Facebook Graph API - comments on store/item). This
function will utilize a wide range of d3 data driven tools to visually provide information for
better insights and analysis, facilitating better store management for analysis.
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