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Difference between revisions of "IS480 Team wiki 2017T2 Oops User Testing"

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* Gather feedback on the user experience of the mobile app  
 
* Gather feedback on the user experience of the mobile app  
 
* Understand the needs of users to help improve the existing functionalities
 
* Understand the needs of users to help improve the existing functionalities
<b>Users:</b> 2 business users<br/>
+
<b>Users:</b> 5 <br/>
<b>Venue:</b> AXA <br/>
+
<b>Venue:</b> AXA the Metropoli<br/>
 
<b>Date:</b> 2016/10/23<br/>
 
<b>Date:</b> 2016/10/23<br/>
 
<b>Duration:</b> Lunch Break<br/>
 
<b>Duration:</b> Lunch Break<br/>
Line 44: Line 44:
  
  
===Results/Comments===
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===Test Results Survey===
  
 +
 +
*What do you think about the app?
 +
*It is fantastic!
 +
*It is lousy 
 +
*No comment.
 +
[[File:|center]]
 +
 +
*What areas can be improved?
 +
*User Experience
 +
*UI
 +
*Ability to search for others.
 +
*No comment
 +
[[File:|center]]
 +
 +
 +
Some inputs: By having a table to list the distance, gender and user
 +
A person: By at least having a database and not a map. A map will make it easier for people to stalk.
 +
B person: Remove the google map. It only shows longitude and latitude.
  
 
===Changes To Be Made===
 
===Changes To Be Made===

Revision as of 23:25, 6 November 2016

Oopslogo.png
HomeButton.png Home ShakeHands.png About Us Glyphicons 042 pie chart.png Project Overview Calendaricon.png Project Management Tableicon.png Project Documentation


Meeting Minutes User Testing Diagrams


UT 1

Test Plan

Objectives

  • Gather feedback on the user experience of the mobile app
  • Understand the needs of users to help improve the existing functionalities

Users: 5
Venue: AXA the Metropoli
Date: 2016/10/23
Duration: Lunch Break
Function Tested

  • Login
  • Logout
  • Create Account
  • GPS search user within vicinity by gender
  • User and location
  • GPS Location setting

Procedure
We have conducted the test to gain the response and appeal of the app. Participants will be asked to use the app to see if they can identify users within their vicinity who are either interested drivers or passengers in the app. While this is happening, information about their experience and comments will be jotted down for user experience improvement. Upon completion, they will be asked to fill in a survey on their desirability of the app and what they think of it. They will also advise on the functions and how it can be improved.


Test Results Survey

  • What do you think about the app?
  • It is fantastic!
  • It is lousy
  • No comment.

[[File:|center]]

  • What areas can be improved?
  • User Experience
  • UI
  • Ability to search for others.
  • No comment

[[File:|center]]


Some inputs: By having a table to list the distance, gender and user A person: By at least having a database and not a map. A map will make it easier for people to stalk. B person: Remove the google map. It only shows longitude and latitude.

Changes To Be Made

  • Re-organize the process flow and sitemap

Transfer Module

Changes made Before After
Initial Transfer Module Shown - Able to view rates, savings, comparison at a glance. This will also be reflected when the user goes into the actual booking page within the website. There will be additional options such as choosing and adding payees.
B4.png
After.png
Process flow - Add a process flow to allow user to have overview of process
B42.png