Difference between revisions of "IS480 Team wiki: Team wiki: 2015T1 UniZolution User Testing Documents"
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<div style="background: #58FAAC; padding: 15px; font-weight: bold; line-height: 0.3em; text-indent: 15px;letter-spacing:-0.08em;font-size:20px"><font color=#FFFFF>User Test 1</font></div> | <div style="background: #58FAAC; padding: 15px; font-weight: bold; line-height: 0.3em; text-indent: 15px;letter-spacing:-0.08em;font-size:20px"><font color=#FFFFF>User Test 1</font></div> | ||
− | ==Test Plan== | + | ==UT1 Test Plan== |
<b>Objectives:</b><br> | <b>Objectives:</b><br> | ||
*Discover usability issues of the web application | *Discover usability issues of the web application | ||
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<br> | <br> | ||
− | + | <b>Collation of Test Results / Comments</b> | |
<b>Registration / Login Functionality:</b> <br> | <b>Registration / Login Functionality:</b> <br> | ||
*Ensure that user cannot sign up if 'accept memorandum' checkbox is not selected | *Ensure that user cannot sign up if 'accept memorandum' checkbox is not selected | ||
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<div style="background: #58FAAC; padding: 15px; font-weight: bold; line-height: 0.3em; text-indent: 15px;letter-spacing:-0.08em;font-size:20px"><font color=#FFFFF>User Test 2</font></div> | <div style="background: #58FAAC; padding: 15px; font-weight: bold; line-height: 0.3em; text-indent: 15px;letter-spacing:-0.08em;font-size:20px"><font color=#FFFFF>User Test 2</font></div> | ||
− | ==Test Plan== | + | ==UT2 Test Plan== |
<b>Objectives:</b><br> | <b>Objectives:</b><br> | ||
*Average Success Rate of main tasks to be > 85% | *Average Success Rate of main tasks to be > 85% | ||
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*Notification and Tracking Module<br> | *Notification and Tracking Module<br> | ||
− | <b> | + | <b>UT2 Test Document:</b> [[Media: User Test (2)_updated.pdf|User Test 2 Document]] |
<br> | <br> | ||
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</ul> | </ul> | ||
|- | |- | ||
+ | |||
+ | |} | ||
+ | |||
+ | <div style="padding:10px"> | ||
+ | <div style="background: #58FAAC; padding: 15px; font-weight: bold; line-height: 0.3em; text-indent: 15px;letter-spacing:-0.08em;font-size:20px"><font color=#FFFFF>User Test 3</font></div> | ||
+ | |||
+ | ==UT3 Test Plan== | ||
+ | <b>Objectives:</b><br> | ||
+ | *Detect usability issues | ||
+ | *Measure time taken to complete application form | ||
+ | *Gather feedback and improve web application | ||
+ | |||
+ | <b>Number of Users: 7 (Sponsor + 6 Potential Real Users)</b><br> | ||
+ | |||
+ | <b>Date: </b>8 April 2016<br> | ||
+ | |||
+ | <b>Duration: </b>30 to 40 mins per user<br> | ||
+ | |||
+ | <b>Scope of UT3:</b><br> | ||
+ | *Registration | ||
+ | *Login/Logout | ||
+ | *Data Collection and Validation Module | ||
+ | *Assessment Module | ||
+ | *Certificate Generation Module | ||
+ | *Super Admin Module<br> | ||
+ | |||
+ | <b>UT3 Test Document:</b> | ||
+ | <br> | ||
+ | [[Media: User Test 3 (Applicants).pdf|User Test 3 Document (Applicants)]] | ||
+ | <br> | ||
+ | [[Media: User Test 3 (Assessment Partner).pdf|User Test 3 Document (Assessment Partner)]] | ||
+ | <br> | ||
+ | [[Media: User Test 3 (GFA).pdf|User Test 3 Document (GFA)]] | ||
+ | <br> | ||
+ | [[Media: User Test 3 (Super Admin).pdf|User Test 3 Document (Super Admin)]] | ||
+ | <br> | ||
+ | |||
+ | <b>User Testing 3 Results</b><br> | ||
+ | {| class="wikitable" style="background-color:#FFFFFF;" | ||
+ | |- | ||
+ | |- | ||
+ | ! style="background: #00E3C7; color: white; font-weight: bold; width:50px" | | ||
+ | ! style="background: #00E3C7; color: white; font-weight: bold; width:50px" | Feedback | ||
+ | |||
+ | |- | ||
+ | | <center><b>Usability & Functionality</b></center> | ||
+ | | <ul> | ||
+ | <li>Not obvious to applicant regarding which question requires additional documents</li> | ||
+ | <li>No update file function to upload GFA Label signature logo</li> | ||
+ | <li>Contact name entered in numbers, error message is displayed but user still can proceed</li> | ||
+ | <li>For shipper forms – if negative number is inputted, user still can proceed to next step</li> | ||
+ | </ul> | ||
+ | |- | ||
+ | |||
|} | |} |
Latest revision as of 20:00, 11 April 2016
Technical Diagram | Minutes | User Testing Documents | Project Deliverable |
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UT1 Test Plan
Objectives:
- Discover usability issues of the web application
- Obtain feedback by testers regarding functionalities and user interface
- To improve web application based on UT1 results
Number of Users: 3 (Sponsor, and 2 testers from Green Transformation Lab)
Venue: SMU SIS GSR 2-1
Date: 28 October 2015
Duration: 40 mins per user
Scope of UT1:
- Registration
- Login/Logout
- Application form for 1-Leaf to 4-Leaf GFA Label (Shipper and Carrier)
UT1 Test Document: User Test 1 Document
Collation of Test Results / Comments
Registration / Login Functionality:
- Ensure that user cannot sign up if 'accept memorandum' checkbox is not selected
- Date - could be a calendar pop-up
- Country of incorporation - display as dropdown list
- Ensure that user can only login to application with a role selection
- Ensure that it is clear to user that 'member' option has to be selected before logging in
- Reduce the amount of vertical space used
Application Form Functionality:
- Ensure success page is working
- If applicant is a GFA member, allow the selection of company name from a dropdown list of members
- Ensure that the countries options only include Asia Pacific countries, others should be in free text form
- 'Own fleet vs Sub-contracted' - only one field needs to indicate %
- Ensure that the list of assessment partners is configurable by super admin
- Could include future submission date to notify applicants
- Don't pre-populate 'yes' as default option
- Ensure that applicants cannot submit form without filling all fields
- When choosing 'only the following' or 'all except for' - Prompt a free text field for user to enter
- Validate that all required evidences are attached before allowing user to submit application
- Reduce the amount of horizontal scrolling
Other suggestions:
- Comments box at the bottom should enable user to input multiple lines
- Improve the design of the forms by reducing the amount of white space
UT2 Test Plan
Objectives:
- Average Success Rate of main tasks to be > 85%
- Gather feedback on User Experience
- Critique UI Layout
Number of Users: 4 (Sponsor, and 3 Industry Testers)
Venue: SMU SIS GTL Lab
Date: 18 February 2016
Duration: 40 mins per user
Scope of UT2:
- Registration
- Login/Logout
- Data Collection and Validation Module
- Assessment Module
- Certificate Generation Module
- Notification and Tracking Module
UT2 Test Document: User Test 2 Document
User Testing 2 Results
Feedback | |
---|---|
|
UT3 Test Plan
Objectives:
- Detect usability issues
- Measure time taken to complete application form
- Gather feedback and improve web application
Number of Users: 7 (Sponsor + 6 Potential Real Users)
Date: 8 April 2016
Duration: 30 to 40 mins per user
Scope of UT3:
- Registration
- Login/Logout
- Data Collection and Validation Module
- Assessment Module
- Certificate Generation Module
- Super Admin Module
UT3 Test Document:
User Test 3 Document (Applicants)
User Test 3 Document (Assessment Partner)
User Test 3 Document (GFA)
User Test 3 Document (Super Admin)
User Testing 3 Results
Feedback | |
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