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Difference between revisions of "IS480 Team wiki: 2018T1 R&I Documentation: User Testing 7"

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Participants feel that the web interface is easy to use and minimalist design. However, graphs and the text-box (Gamification Pop Out) were cut off when rescaling and recommend us to use alert or notification for stock purchase.  
 
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Revision as of 00:25, 30 July 2019

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HOME

ABOUT US

PROJECT OVERVIEW

PROJECT MANAGEMENT

DOCUMENTATION

User Testing




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User Testing 1
User Testing 2
User Testing 3
User Testing 4
User Testing 5
User Testing 6
User Testing 7

Test Plan

Venue: SIS GSR 3-1
Date: 23th July 2019 - 25th July 2019
Duration: ~ 30 minutes per user
Participant Demographics: 12 SMU students
Test Script: User Testing 7
Responses: UT 7 Responses

Objectives

  • Gather the feedback regarding the usability of the error-prone functions the team has created
  • Observe how the users interact with our system
  • Ensure there is proper error handling
  • Improve on the application based on the results
  • Ensure that there is no major bugs in the upcoming Ngee Ann Polytechic Lab Session and ISUS610 Lab Session (X-Factor)
  • Scope

      Authentication Module
    • Login with 2FA and Group Id

      Gamification Module
    • Able to trigger Pre-Quiz, Timed Quiz and Post-Quiz
    • Scores are calculated and reflected

      Wealth Portfolio Module
    • Check Stock Price
    • Able to trigger the buying and selling of stocks.

    Procedure

    Participants were given a set of instructions to follow and complete the test cases. Participants were encouraged to note the estimated time taken for each task to complete the task. During the user testing, participants were encouraged to voice out any usability issues as they navigated through the test cases. Their feedback was noted. Participants were given a post-test questionnaire at the end of the testing to gauge their satisfaction.

    Results

    S/N Test Case Outcome
    1 Participants should be able to login with correct credentials and group Id. Successful.
    2 Participants should be able to login with correct OTP. Successful.
    3 Participants should complete Pre-Quiz on the homepage upon login. Successful.
    4 Participants should be able to understand the Loan Management Terms and completed Timed Quiz. Successful.
    5 Participants should be understand the Stock Management Terms. Successful.
    6 Participants should view the historical price of any pre-listed stock. Successful.
    7 Participants should be able to add a stock that is not listed in the our application after searching on Yahoo Finance. Successful.
    8 Participants should be able to to purchase stocks at the market price. Successful.
    9 Participants should be able to complete the timed quiz. Successful.
    10 Participants should be buy stocks with a limit price and expiration type. Successful.

    Key Findings

    Functions Users' Behaviour & Comments Proposed Changes
    Stock Order Management Module Transaction history part is a little cluttered and have to scroll to the side. Include more space at the side.
    Gamification Module Show the minimum loan account pop-up message longer Include minimum loan account in the pop out message to ensure the users know it.

    Overall Feedback

    Participants feel that the web interface is easy to use and minimalist design. However, graphs and the text-box (Gamification Pop Out) were cut off when rescaling and recommend us to use alert or notification for stock purchase.