Difference between revisions of "IS480 Team wiki: 2018T1 R&I Documentation: User Testing 4"
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− | |</center><center><font color:#E2B6AA face= "kollektif">User Testing 1</font></center> || <center><font color:#E2B6AA face= "kollektif">User Testing 2</font></center> || <center><font color:#E2B6AA face= "kollektif">User Testing 3</font></center> || <center><font color:#E2B6AA face= "kollektif">User Testing 4</font></center> || <center><font color:#E2B6AA face= "kollektif">User Testing 5</font></center> || | + | |</center><center><font color:#E2B6AA face= "kollektif">User Testing 1</font></center> || <center><font color:#E2B6AA face= "kollektif">User Testing 2</font></center> || <center><font color:#E2B6AA face= "kollektif">User Testing 3</font></center> || <center><font color:#E2B6AA face= "kollektif">User Testing 4</font></center> || <center><font color:#E2B6AA face= "kollektif">User Testing 5</font></center> || <center><font color:#E2B6AA face= "kollektif">User Testing 6</font></center> || <center><font color:#E2B6AA face= "kollektif">User Testing 7</font></center> || <center><font color:#E2B6AA face= "kollektif">User Testing 8</font></center> || |
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Latest revision as of 18:03, 18 August 2019
User Testing
|
Test Plan
Venue: LKS PR 4-16
Date: 23rd Mar 2019
Duration: ~ 30 minutes per user
Participant Demographics: Professor Alan and 2 IS419 Students
Test Script: User Testing 4
Objectives
Scope
-
Loan Module
- Calculate loan
- Apply loan
- Full loan repayment
- Partial loan repayment
-
Marketing Promotion
- Notification & Trigger Settings
Procedure
Participants were given a set of instructions to follow and complete the test cases. Participants were encouraged to note the estimated time taken for each task and number of clicks to complete the task. During the user testing, participants were encouraged to voice out any usability issues as they navigated through the test cases. Their feedback was noted. Participants were given a post-test questionnaire at the end of the testing to gauge their satisfaction.
Results
S/N | Test Case | Outcome |
---|---|---|
1 | Participants should be able to calculate a their loan and a pie chart displaying a loan overview and it's respective details will be displayed | Successful |
2 | Participants should be able to apply for a loan and a pop up message is successfully displayed before redirecting the user to View Accounts page | Successful |
3 | Participants should be able to make a full loan repayment and a pop up message is successfully displayed | Successful |
4 | Participants should be able to make a partial loan repayment and a pop up message is successfully displayed | Successful |
5 | Participants should be able to update their notification and trigger settings accordingly and a pop up message is successfully displayed | Successful |
Key Findings
Functions | Users' Behaviour & Comments | Proposed Changes |
---|---|---|
Loans | Should have charts to display repayment, interest and monthly installment amounts | Include bar graphs for partial repayments |
Loans | Misleading message prior to making repayment | Display proper repayment messages |
Marketing Module | Unsure of what the previous preferences for each respective trigger types for each accounts were | Load the trigger settings with the initial value
Show currency and balance of the account for trigger settings |
Overall Feedback
Participants felt that the UI looks better & the colors gives it a nice touch to the overall look and feel of the application.