HeaderSIS.jpg

Difference between revisions of "IS480 Team wiki: 2018T1 R&I Documentation: User Testing 3"

From IS480
Jump to navigation Jump to search
Line 70: Line 70:
 
<b>Duration:</b> ~ 60 minutes per user<br/>
 
<b>Duration:</b> ~ 60 minutes per user<br/>
 
<b>Participant Demographics:</b> 10 SIS Students <br/>
 
<b>Participant Demographics:</b> 10 SIS Students <br/>
<b>Test Script:</b> [https://wiki.smu.edu.sg/is480/img_auth.php/3/31/R%26I_UT_3.pdf] <br> <br/>
+
<b>Test Script:</b> [https://wiki.smu.edu.sg/is480/img_auth.php/3/31/R%26I_UT_3.pdf User Testing 3] <br> <br/>
  
 
</p>
 
</p>

Revision as of 21:51, 16 February 2019

R&I Fyplogo.PNG


HOME

ABOUT US

PROJECT OVERVIEW

PROJECT MANAGEMENT

DOCUMENTATION

User Testing




R&I Deliverables.PNG R&I Deliverables.PNG R&I Deliverables.PNG
User Testing 1
User Testing 2
User Testing 3

Test Plan

Venue: SIS SR 2-3
Date: 15th November 2019
Duration: ~ 60 minutes per user
Participant Demographics: 10 SIS Students
Test Script: User Testing 3

Objectives

  • Gather the feedback regarding the usability of the all functions the team has created
  • Observe how the users interact with our system
  • Ensure no additional features have been overlooked
  • Improve on the application based on the results
  • Scope

      Authentication Module
    • Login with 2FA Authentication

      Dual Currency Deposit Module
    • Easy Conversion of currencies
    • View current DCD Account

    Procedure

    Participants were given a set of instructions to follow and complete the test cases. Participants were encouraged to note the estimated time taken for each task and number of clicks to complete the task. During the user testing, participants were encouraged to voice out any usability issues as they navigated through the test cases. Their feedback was noted. Participants were given a post-test questionnaire at the end of the testing to gauge their satisfaction.

    Results

    S/N Test Case Outcome
    1 Participants should be able to login with valid UserID and PIN Successful.
    2 Participants should not be able to login with invalid UserID and PIN and pop-up message is successfully displayed. Unsuccessful.
    3 Participants should not be able to login with valid UserID and invalid PIN and pop-up message is successfully displayed. Unsuccessful.
    4 Participants should be retrieve the details with valid credential. Successful.
    5 Participants should not be retrieve the details with invalid credential. Successful.
    6 Participants should not be able to retrieve details with valid userId and invalid password. Successful.
    7 Participants should be able retrieve corresponding currency rate with valid country and amount input. Successful.
    8 Participants should not be able retrieve currency rate with invalid amount input and pop-up message is successfully displayed. Unsuccessful.

    Key Findings

    Functions Users' Behaviour & Comments Proposed Changes
    Authentication Module Absence of tBank logo Include logo in the login page
    Authentication & Dual Currency Deposit Module No validation for incorrect inputs Validate and include error message
    Dual Currency Deposit Module Unsure if the account is created successfully Include a summary page or pop out message upon successful creation

    Overall Feedback

    Participants feel that the web interface is easy to use and responsive. They have commented that error message is mandatory. The client is satisfied with the overall look of the UI and looks forward to the improved web application.