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Difference between revisions of "IS480 Team wiki: 2017T2 Mavericks User Testing"

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<span id="UserTest3">
 
<span id="UserTest3">
 
<br><div style="background: #7EB2B9; padding: 15px; line-height: 0.5em; text-indent: 15px;font-size:16px;"><font color=#ffffff>User Testing 3</font></div><br>
 
<br><div style="background: #7EB2B9; padding: 15px; line-height: 0.5em; text-indent: 15px;font-size:16px;"><font color=#ffffff>User Testing 3</font></div><br>
'''Date:''' 06.11.2017 <br>
+
'''Date:''' 13 February 2018 <br>
'''Duration:''' 1200 1300  <br>
+
'''Duration:''' 1900 1930<br>
'''Venue:''' SIS MR 4-<br>
+
'''Venue:''' SIS CR 3-1<br>
'''Participants:''' 3 Users (Interns of tBank) <br>
+
'''Participants:''' 26 students from SMU <br>
'''Scope:''' Application consisting of 7 core functions <br>
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'''Scope:''' Application consisting of 7 core features<br>
# Login and OTP Verification
+
# Check Account Balance
# Check Account Balance  
+
# View Transaction History
# Transfer Funds
+
# Loan Calculation
# Add Beneficiary
+
# View Aggregated Expenses
# View Beneficiary
+
# Live Chat Takeover: Admin Support
# Edit Beneficiary
+
# Educational Module: Quiz
# Live Chat Takeover  
+
'''Objective:''' To gain early feedback/user perspectives on usability of completed functionalities - especially on the educational module and speech-to-text feature, which are some of our core functions.  
'''Objective:''' To gain early feedback/user perspectives on usability of completed functionalities. Furthermore, to gain feedbacks tBuddy can access tBank services more seamlessly and provide for the services for the users.<br>
 
 
<b>Test:</b> [[Media: MV-UT_3_.docx|<font color="#000">Testing Script</font>]]<br>
 
<b>Test:</b> [[Media: MV-UT_3_.docx|<font color="#000">Testing Script</font>]]<br>
 
<b>Feedback:</b> [[Media: Kinetic_Sponsor_-_Test_Documentation.docx|<font color="#000">View UT3 Results</font>]]<br></span>
 
<b>Feedback:</b> [[Media: Kinetic_Sponsor_-_Test_Documentation.docx|<font color="#000">View UT3 Results</font>]]<br></span>

Revision as of 15:36, 18 February 2018

MV-background.png


MV-home.png   HOME

 

MV-logo.png   ABOUT US

 

MV-overview.png   PROJECT OVERVIEW

 

MV-schedule.png   PROJECT MANAGEMENT

 

MV-documentation.png   DOCUMENTATION

Personas & Scenarios

Diagrams

Meeting Minutes

Proof of Deployment

User Testing

Project Deliverables


User Testing 1


Date: 06.11.2017
Duration: 1200 – 1300
Venue: SIS MR 4-5
Participants: 3 Users (Interns of tBank)
Scope: Application consisting of 7 core functions

  1. Login and OTP Verification
  2. Check Account Balance
  3. Transfer Funds
  4. Add Beneficiary
  5. View Beneficiary
  6. Edit Beneficiary
  7. Live Chat Takeover

Objective: To gain early feedback/user perspectives on usability of completed functionalities. Furthermore, to gain feedbacks tBuddy can access tBank services more seamlessly and provide for the services for the users.
Test: Testing Script
Feedback: View UT1 Results


User Testing 2


Date: 06.11.2017
Duration: 1200 – 1300
Venue: SIS MR 4-5
Participants: 3 Users (Interns of tBank)
Scope: Application consisting of 7 core functions

  1. Login and OTP Verification
  2. Check Account Balance
  3. Transfer Funds
  4. Add Beneficiary
  5. View Beneficiary
  6. Edit Beneficiary
  7. Live Chat Takeover

Objective: To gain early feedback/user perspectives on usability of completed functionalities. Furthermore, to gain feedbacks tBuddy can access tBank services more seamlessly and provide for the services for the users.
Test: Testing Script
Feedback: View UT2 Results


User Testing 3


Date: 13 February 2018
Duration: 1900 – 1930
Venue: SIS CR 3-1
Participants: 26 students from SMU
Scope: Application consisting of 7 core features

  1. Check Account Balance
  2. View Transaction History
  3. Loan Calculation
  4. View Aggregated Expenses
  5. Live Chat Takeover: Admin Support
  6. Educational Module: Quiz

Objective: To gain early feedback/user perspectives on usability of completed functionalities - especially on the educational module and speech-to-text feature, which are some of our core functions. Test: Testing Script
Feedback: View UT3 Results