Difference between revisions of "IS480 Team wiki: 2017T2 Mavericks User Testing"
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− | [[IS480 Team wiki: 2017T2 Mavericks | + | [[IS480 Team wiki: 2017T2 Mavericks Proof of Deployment| <font color="#354458">Proof of Deployment</font>]] |
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− | < | + | <span id="UserTest1"> |
− | + | <br><div style="background: #7EB2B9; padding: 15px; line-height: 0.5em; text-indent: 15px;font-size:16px;">[[IS480 Team wiki: 2017T2 Mavericks User Testing 1| <font color="#fff">User Testing 1 </font>]]</div><br> | |
− | + | '''Date:''' 6 November 2017 <br> | |
− | <br> | ||
− | '''Date:''' | ||
'''Duration:''' 1200 – 1300 <br> | '''Duration:''' 1200 – 1300 <br> | ||
'''Venue:''' SIS MR 4-5 <br> | '''Venue:''' SIS MR 4-5 <br> | ||
Line 68: | Line 66: | ||
# Edit Beneficiary | # Edit Beneficiary | ||
# Live Chat Takeover | # Live Chat Takeover | ||
− | '''Objective:''' To gain early feedback/user perspectives on usability of completed functionalities. Furthermore, to gain feedbacks tBuddy can access tBank services more seamlessly and provide for the services for the users. | + | '''Objective:''' To gain early feedback/user perspectives on usability of completed functionalities. Furthermore, to gain feedbacks tBuddy can access tBank services more seamlessly and provide for the services for the users.<br> |
+ | <b>Test:</b> [[Media: MV-UT_1_.docx|<font color="#000">Testing Script</font>]]<br> | ||
+ | <b>Feedback:</b> [[IS480 Team wiki: 2017T2 Mavericks User Testing 1| <font color="#000">View UT1 Results</font>]]<br> | ||
+ | </span> | ||
− | == | + | <span id="UserTest2"> |
− | [[ | + | <br><div style="background: #7EB2B9; padding: 15px; line-height: 0.5em; text-indent: 15px;font-size:16px;">[[IS480 Team wiki: 2017T2 Mavericks User Testing 2| <font color="#fff">User Testing 2 </font>]]</div><br> |
+ | '''Date:''' 26 January 2018 <br> | ||
+ | '''Duration:''' 1600 – 1700 <br> | ||
+ | '''Venue:''' SIS SR 3-3 <br> | ||
+ | '''Participants:''' 10 Users (SMU Students) <br> | ||
+ | '''Scope:''' Application consisting of 7 core functions <br> | ||
+ | # Login and OTP Verification | ||
+ | # Check Account Balance | ||
+ | # Transfer Funds | ||
+ | # Add Beneficiary | ||
+ | # View Beneficiary | ||
+ | # Education Component (Quiz, Learning Cubes and Scoreboard) | ||
+ | # Admin Live Chat Takeover | ||
+ | '''Objective:''' To gain early feedback/user perspectives on usability of completed functionalities. Furthermore, to gain feedbacks tBuddy can access tBank services more seamlessly and provide for the services for the users. This User Testing is primary to ensure Tbuddy is of quality for the first proof of deployment. As such, the main objective of this UT is to get feedback on the education component, which includes quizzes, learning cubes and scoreboard. | ||
− | + | <b>Test:</b> [[Media: MV-UT_2_.docx|<font color="#000">Testing Script</font>]]<br> | |
− | [[ | + | <b>Feedback:</b> [[IS480 Team wiki: 2017T2 Mavericks User Testing 2| <font color="#000">View UT2 Results</font>]]<br></span> |
− | == | + | <span id="UserTest3"> |
− | [[ | + | <br><div style="background: #7EB2B9; padding: 15px; line-height: 0.5em; text-indent: 15px;font-size:16px;">[[IS480 Team wiki: 2017T2 Mavericks User Testing 3| <font color="#fff">User Testing 3 </font>]]</div><br> |
+ | '''Date:''' 13 February 2018 <br> | ||
+ | '''Duration:''' 1900 – 1930<br> | ||
+ | '''Venue:''' SIS CR 3-1<br> | ||
+ | '''Participants:''' 26 students from SMU <br> | ||
+ | '''Scope:''' Application consisting of 7 core features<br> | ||
+ | # Login and OTP Verification | ||
+ | # Check Account Balance | ||
+ | # View Transaction History | ||
+ | # Loan Calculation | ||
+ | # View Aggregated Expenses | ||
+ | # Live Chat Takeover: Admin Support | ||
+ | # Educational Module: Quiz | ||
+ | '''Objective:''' To gain early feedback/user perspectives on usability of completed functionalities - especially on the educational module and speech-to-text feature, which are some of our core functions. <br> | ||
+ | <b>Test:</b> [[Media: MV-UT_3_.docx|<font color="#000">Testing Script</font>]]<br> | ||
+ | <b>Feedback:</b> [[IS480 Team wiki: 2017T2 Mavericks User Testing 3| <font color="#000">View UT3 Results</font>]]<br></span> | ||
− | = | + | <span id="UserTest4"> |
− | + | <br><div style="background: #7EB2B9; padding: 15px; line-height: 0.5em; text-indent: 15px;font-size:16px;">[[IS480 Team wiki: 2017T2 Mavericks User Testing 4| <font color="#fff">User Testing 4 </font>]]</div><br> | |
− | + | '''Date:''' 21 March 2018 <br> | |
− | User | + | '''Duration:''' 1830 – 2000<br> |
− | + | '''Venue:''' SOE CR B1-4<br> | |
− | + | '''Participants:''' 35 students from SMU <br> | |
− | ''' | + | '''Scope:''' Application consisting of 8 core features<br> |
− | + | # Login and OTP Verification | |
− | + | # Complete Pre-Quiz | |
− | + | # Check Account Balance | |
− | + | # Add Beneficiary | |
− | ''' | + | # Transfer Funds |
− | + | # View Aggregated Expenses | |
− | [ | + | # Viewing of Scoreboard |
− | <br> | + | # Complete Post-Quiz |
− | + | '''Objective:''' To gain feedback/user perspectives on usability of completed functionalities - especially on the educational module and speech-to-text feature, which are some of our core functions. <br> | |
− | [[ | + | <b>Test:</b> [https://goo.gl/forms/XJl2W0RTOs8Rfc763 Testing Script]<br> |
+ | <b>Feedback:</b> [[IS480 Team wiki: 2017T2 Mavericks User Testing 4| <font color="#000">View UT4 Results</font>]]<br></span> |
Latest revision as of 11:24, 4 April 2018
Date: 6 November 2017
Duration: 1200 – 1300
Venue: SIS MR 4-5
Participants: 3 Users (Interns of tBank)
Scope: Application consisting of 7 core functions
- Login and OTP Verification
- Check Account Balance
- Transfer Funds
- Add Beneficiary
- View Beneficiary
- Edit Beneficiary
- Live Chat Takeover
Objective: To gain early feedback/user perspectives on usability of completed functionalities. Furthermore, to gain feedbacks tBuddy can access tBank services more seamlessly and provide for the services for the users.
Test: Testing Script
Feedback: View UT1 Results
Date: 26 January 2018
Duration: 1600 – 1700
Venue: SIS SR 3-3
Participants: 10 Users (SMU Students)
Scope: Application consisting of 7 core functions
- Login and OTP Verification
- Check Account Balance
- Transfer Funds
- Add Beneficiary
- View Beneficiary
- Education Component (Quiz, Learning Cubes and Scoreboard)
- Admin Live Chat Takeover
Objective: To gain early feedback/user perspectives on usability of completed functionalities. Furthermore, to gain feedbacks tBuddy can access tBank services more seamlessly and provide for the services for the users. This User Testing is primary to ensure Tbuddy is of quality for the first proof of deployment. As such, the main objective of this UT is to get feedback on the education component, which includes quizzes, learning cubes and scoreboard.
Test: Testing Script
Feedback: View UT2 Results
Date: 13 February 2018
Duration: 1900 – 1930
Venue: SIS CR 3-1
Participants: 26 students from SMU
Scope: Application consisting of 7 core features
- Login and OTP Verification
- Check Account Balance
- View Transaction History
- Loan Calculation
- View Aggregated Expenses
- Live Chat Takeover: Admin Support
- Educational Module: Quiz
Objective: To gain early feedback/user perspectives on usability of completed functionalities - especially on the educational module and speech-to-text feature, which are some of our core functions.
Test: Testing Script
Feedback: View UT3 Results
Date: 21 March 2018
Duration: 1830 – 2000
Venue: SOE CR B1-4
Participants: 35 students from SMU
Scope: Application consisting of 8 core features
- Login and OTP Verification
- Complete Pre-Quiz
- Check Account Balance
- Add Beneficiary
- Transfer Funds
- View Aggregated Expenses
- Viewing of Scoreboard
- Complete Post-Quiz
Objective: To gain feedback/user perspectives on usability of completed functionalities - especially on the educational module and speech-to-text feature, which are some of our core functions.
Test: Testing Script
Feedback: View UT4 Results