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IS480 Team wiki: 2017T1 Ravenous User Testing 2

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General

About UAT 2

  • Date: 18th September 2017, Monday
  • Time: Office hour
  • Duration: Approx 90 minutes per user
  • Venue: Public Service Division Office, 100 High Street The Treasury
  • Number of participants: Tentatively 10


Objectives

  • To gather feedback on event organiser account registration process
  • To improve usability of event dashboard as well as agency dashboard
  • To improve readability of charts in both event and agency dashboard
  • To check whether the behaviour of EvBot matches the user commands
  • To gather feedback to improve the intent and behaviour of the EvBot
  • To improve usability of EvBot in carrying out tasks as a organiser
  • To improve usability of EvBot in carrying out tasks as a participant


Procedure

Before each test, Team Ravenous will introduce the application to the testers. The testing will be done in this order - FaBot, EvBot, Analytics Dashboard. For each test, they are asked to think aloud as they follow instruction from each document. Team Ravenous will be noting down the participants’ behaviours and any critical incidents. Participants are to leave their feedback at the end of each application test. At the end of each application test, Team Ravenous will asking the testers questions with regards to their behaviours and thought process as they navigate through the application. As the test may be long, testers are encourage to take breaks in between each application test


Conclusion of Analytics Dashboard User Testing 2

Test Plan

Click here for test instructions

Goals Reached

Key Findings

Overall Results/Comments

Conclusion of EvBot User Testing 2

Test Plan

Click here for test instructions

Goals Reached

Overall Results/Comments

Conclusion of FaBot User Testing 2

Test Plan

Click here for test instructions

Goals Reached

Key Findings

Overall Results/Comments