IS480 Team wiki: 2016T2 Nan Bo Wang User Testing Five
Revision as of 22:11, 20 April 2016 by Samanthalee.2013 (talk | contribs)
User Testing Plan
- Date: 14th March - 18th March 2016
- Venue: Food From The Heart
- UT Users: 10 Volunteers (Bethesda Community Services, Catholic Welfare Services, Teen Challenge, The New Charis Mission, The Turning Point)
- Duration: 1100 - 1130, 15 minutes per user
- Scope: Mobile Account Module, Mobile Job Module
- Status: Closed
User Testing Objective
- Determine if functionalities are working
- Discover usability issues which users might face and gather feedback for improvement
Feedback & Changes Implemented
Functionality | Feedback | Implemented? | Changes Implemented |
---|---|---|---|
Job Delivery | The display of job details is a bit messy which makes the mobile app look cluttered. | Put the job details into a modal. | |
Page does not auto-refresh after accepting/cancelling a job | Added a functionality that will auto refresh on page change. | ||
Account | No login error even when wrong inputs are entered | Included an error message when wrong Username or Password has been entered | |
Got an additional field for organization description when registering while it is not applicable for volunteers | Removed the organization description from the registration form | ||
Can log into the mobile app even without entering anything. | Added validation to ensure that previous user’s credentials are cleared after log out | ||
Email and telephone number errors are not displayed | Added an error message when email or telephone number has been in used or entered in a wrong format |